Dr Steven Grillett was always destined to come back home to Broken Hill. In 2023, with the love and support of his wife and kids, set up his own general practice. Since then, Dr Grillett has embraced the benefits of embedding a digital culture, ensuring he and his team are set up to handle change in all forms. Not afraid to try new things to ensure he has timely access to patient information, Dr Grillett shares with us his adventure to date and how continuous improvement and digital health go hand-in-hand.

Dr Steven Grillett was always destined to come back home to Broken Hill. In 2023, with the love and support of his wife and kids, set up his own general practice. Since then, Dr Grillett has embraced the benefits of embedding a digital culture, ensuring he and his team are set up to handle change in all forms. Not afraid to try new things to ensure he has timely access to patient information, Dr Grillett shares with us his adventure to date and how continuous improvement and digital health go hand-in-hand.

Dedicated to digital health literacy learning, the Let's Get Literal About Digital Health podcast aims to break down complex digital health technologies and change management practices, defining concepts that are relevant for clinicians and healthcare customers in their everyday work practices.

In this podcast series, WNSW PHN Senior Digital Health Officer, Brenton Jones, speaks to GPs, nurses, specialists and technology providers applying digital health practices to reveal real insights into what makes digital processes and tools beneficial. Brenton addresses technology implementation within healthcare organisations and local communities; the good, the bad and the ugly!

Dedicated to digital health literacy learning, the Let's Get Literal About Digital Health podcast aims to break down complex digital health technologies and change management practices, defining concepts that are relevant for clinicians and healthcare customers in their everyday work practices.
In this podcast series, WNSW PHN Senior Digital Health Officer, Brenton Jones, speaks to GPs, nurses, specialists and technology providers applying digital health practices to reveal real insights into what makes digital processes and tools beneficial. Brenton addresses technology implementation within healthcare organisations and local communities; the good, the bad and the ugly!

Let's Get Literal About Digital Health

Embracing digital health practices with Dr Steven Grillett

In this episode of Let’s Get Literal About Digital Health, we explore how the regional NSW town of Forbes embraces the adoption of Active Script List (ASL) to support safer, more connected medication management. Host Brenton Jones speaks with local GP Dr Richard Draper, pharmacist Sarah Hazell, and community member Judith about their real-world experiences using ASL in everyday care. Together, they discuss collaboration across the community, the benefits of connected prescribing and ePrescribing by default, and how ASL played a vital role in maintaining equitable access to essential medicines during devastating flood events when parts of the region were cut off.

In this episode of&nbsp;Let&rsquo;s Get Literal About Digital Health, we explore how the regional NSW town of Forbes embraces the adoption of Active Script List (ASL) to support safer, more connected medication management. Host Brenton Jones speaks with local GP Dr Richard Draper, pharmacist Sarah Hazell, and community member Judith about their real-world experiences using ASL in everyday care. Together, they discuss collaboration across the community, the benefits of connected prescribing and ePrescribing by default, and how ASL played a vital role in maintaining equitable access to essential medicines during devastating flood events when parts of the region were cut off.

The Active Script List - Connected care at its best

Back in 2025, we sat down with Kieron McGuire, Director Foundation Products - Customer Experience and Products - Digital Solutions at The Australia Digital Health Agency to talk at length about Provider Connect Australia. Provider Connect Australia, or PCA for short, over the last couple of years has quietly sat in the background whilst big plans were underway to launch Health Connect Australia's Strategy and supporting architecture and roadmap. The Health Connect Australia strategy shines an important light on the role PCA can play in achieving convenient information exchange, but what's the journey ahead going to be like? What are the benefits now versus the future for registering a heatlh care business in PCA and exchanging your business information with partners? Join us as we try to lift the lid on PCA and make clear the strategically important role it'll play in facilitating seamless communication and information exchange for Australia's heath care ecosystem.

Back in 2025, we sat down with Kieron McGuire, Director Foundation Products - Customer Experience and Products - Digital Solutions at The Australia Digital Health Agency to talk at length about Provider Connect Australia. Provider Connect Australia, or PCA for short, over the last couple of years has quietly sat in the background whilst big plans were underway to launch Health Connect Australia's Strategy and supporting architecture and roadmap. The Health Connect Australia strategy shines an important light on the role PCA can play in achieving convenient information exchange, but what's the journey ahead going to be like? What are the benefits now versus the future for registering a heatlh care business in PCA and exchanging your business information with partners? Join us as we try to lift the lid on PCA and make clear the strategically important role it'll play in facilitating seamless communication and information exchange for Australia's heath care ecosystem.

Provider Connect Australia:  supporting information exchange in Australia's healthcare ecosystem

Co-designing a culturally informed digital onboarding and patient engagement platform for Aboriginal and Torres Strait Islander peoples living with chronic conditions is no small feat. We sit down with Lockie Cooke, CEO of iyarn, to discuss an exciting new initiative that hopes to address the low trust, poor usability and lack of cultural alignment that often leaves many First Nations peoples excluded from digital health practices. They're currently engaged in a project funded by the Digital Health Cooperative Research Centre (DHCRC) and in collaboration with the University of Technology Sydney (UTS), indigenous-owned digital agency NGNY and the Heart Research Institute's Djurali Centre. By listening to communities and working with them, embedding their voices into the experience, they're hoping to build technology that is genuinely useful and sustainable. For clinicians, it means ensuring First Nations patients feel culturally safe first, allowing for patient-reported outcomes and experiences (PREMs & PROMs) to support continuity of care with more meaningful insights.

Co-designing a culturally informed digital onboarding and patient engagement platform for Aboriginal and Torres Strait Islander peoples living with chronic conditions is no small feat. We sit down with Lockie Cooke, CEO of iyarn, to discuss an exciting new initiative that hopes to address the low trust, poor usability and lack of cultural alignment that often leaves many First Nations peoples excluded from digital health practices. They're currently engaged in a project funded by the Digital Health Cooperative Research Centre (DHCRC) and in collaboration with the University of Technology Sydney (UTS), indigenous-owned digital agency NGNY and the Heart Research Institute's Djurali Centre. By listening to communities and working with them, embedding their voices into the experience, they're hoping to build technology that is genuinely useful and sustainable. For clinicians, it means ensuring First Nations patients feel culturally safe first, allowing for patient-reported outcomes and experiences (PREMs &amp; PROMs) to support continuity of care with more meaningful insights.

Embracing digital health practices with Dr Steven Grillett

Let's Get Literal About Digital Health

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