How can traditional businesses turn AI scepticism into adoption? In this episode of Lens on Singapore, Claressa Monteiro speaks with IMDA’s Samantha Su, Euratek Trading CEO Jusuf Agam Amin and office manager Yami Simon about how the company overcame staff resistance, redesigned its workflows and used generative AI to cut report preparation time. They also discuss the five pillars of successful AI adoption and how IMDA is helping SMEs embrace the technology.

This episode is produced in partnership with Infocomm Media Development Authority (IMDA).

Highlights of the conversation: 

02:08 How IMDA supports SMEs in their digital transformation journey

05:03 Why Euratek turned to generative AI

11:38 Addressing employees’ fears of AI replacing human workers

13:34 Unlocking new business opportunities through AI adoption

15:55 IMDA’s five pillars for successful AI adoption

More about:

Artificial Intelligence (AI) | IMDA

AI x Digital Leaders | FormSG

Enterprise Digital Transformation | IMDA

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Written and presented by: Claressa Monteiro (claremb@sph.com.sg)

With Samantha Su, director, Enterprise Transformation and Innovation Group, IMDA; Jusuf Agam Amin, CEO, Euratek Trading; and Yami Simon, office manager, Euratek Trading

Executive producer: Claressa Monteiro

Producer: Nicole Teo

Coordinating producer: Chai Pei Chieh

Video production: Studio +65

A podcast by BT Podcasts, The Business Times, SPH Media

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