In this episode of Legally Speaking, Suzanne Parker is joined by John Bonfield of the Citizens Information Board to talk about consumer rights and the everyday issues that can arise when buying goods or services.

From vouchers and online shopping to second-hand purchases, car issues, advertising, GoFundMe pages and the small claims process, this conversation looks at the practical rights and protections available to consumers in Ireland.

John also explains where people can go for reliable information and support if they are unsure of their rights or need help resolving a consumer issue.

Listen in for clear, practical guidance on understanding your consumer rights and knowing where to turn for help.