With 20 years at Flight Centre under his belt, Brent Novak, now Head of Sales, Operations and Network, still loves it. His passion is palpable, and it’s driven him to seek peak performance at work, with his team and in his personal life. Brent talks to Jake Bridges, his Leading Teams Facilitator for the last few years, about his approach to cultural change, the difference it’s made to the business and how one of the biggest challenges in his own life, sharpened his focus on who he is as a person and as a leader.

 

Leading Conversations is produced for Leading Teams by:

SoundCartel
soundcartel.com.au
+61 3 9882 8333

With 20 years at Flight Centre under his belt, Brent Novak, now Head of Sales, Operations and Network, still loves it. His passion is palpable, and it&rsquo;s driven him to seek peak performance at work, with his team and in his personal life. Brent talks to Jake Bridges, his Leading Teams Facilitator for the last few years, about his approach to cultural change, the difference it&rsquo;s made to the business and how one of the biggest challenges in his own life, sharpened his focus on who he is as a person and as a leader.
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Leading Conversations is produced for Leading Teams by:
SoundCartel <a href="https://soundcartel.com.au/">soundcartel.com.au</a> +61 3 9882 8333

Leading Conversations, now in its third season, is still providing a front-row seat into how top executives, in concert with Leading Teams, have influenced and managed cultural change, from local businesses to some of Australia’s biggest brands. Each episode explores the issues driving the need for change and how commitment, honest conversations, and leadership development, can support cultural transformation. An incredibly rewarding and at times, challenging journey. 

Leading Conversations, now in its third season, is still providing a front-row seat into how top executives, in concert with Leading Teams, have influenced and managed cultural change, from local businesses to some of Australia’s biggest brands. Each episode explores the issues driving the need for change and how commitment, honest conversations, and leadership development, can support cultural transformation. An incredibly rewarding and at times, challenging journey.

Leading Conversations

Leading Conversations gives you a front row seat into how top executives influenced cultural change across some of Australia’s biggest brands. Each episode explores their leadership growth and commitment to supporting cultural transformation, a rewarding and at times, challenging journey. 

Leading Conversations gives you a front row seat into how top executives influenced cultural change across some of Australia&rsquo;s biggest brands. Each episode explores their leadership growth and commitment to supporting cultural transformation, a rewarding and at times, challenging journey.&nbsp;

Two Ears One Mouth

When Colm Maguire arrived at the Pharmacy Guild of Australia as COO, he realised the team culture wasn’t quite as described. Colm is a driven and loyal character with a long history of building successful team dynamics with the help of Leading Teams. So, it wasn’t long before he brought them into the Guild and got to work on building trust, ownership, compassion, and high performance.

Mel-Sykes Bridge, now HR Director at the Guild, echoes those initial misgivings, but today, along with Colm are part of a formidable team that has completely turned the tide, demonstrating high rates of success internally and externally.



Leading Conversations is produced for Leading Teams by:

SoundCartel
+61 3 9882 8333

When Colm Maguire arrived at the Pharmacy Guild of Australia as COO, he realised the team culture wasn’t quite as described. Colm is a driven and loyal character with a long history of building successful team dynamics with the help of Leading Teams. So, it wasn’t long before he brought them into the Guild and got to work on building trust, ownership, compassion, and high performance.
Mel-Sykes Bridge, now HR Director at the Guild, echoes those initial misgivings, but today, along with Colm are part of a formidable team that has completely turned the tide, demonstrating high rates of success internally and externally.
 
Leading Conversations is produced for<a href="https://www.leadingteams.net.au/"> Leading Teams</a> by:
<a href="soundcartel.com.au">SoundCartel</a> +61 3 9882 8333

A prescription for peak performance with Colm Maguire & Mel Sykes-Bridge, TPGA

Matt O’Connell has been in the pipeline industry since 1986. As President of NACAP Australia, he understands all too well that it’s a high-risk industry, for people and the environment.

So, when NACAP was taken over in 2013 by Qanta, it provided an opportunity for the business to not only explore greener operations but to build a stronger sense of culture, as the company took on this new phase under new management.

Matt began working with Leading Teams Facilitator Justin Peckett just before the acquisition and they explore how change on this scale injected new life into the business.



Leading Conversations is produced for Leading Teams by:

SoundCartel
+61 3 9882 8333

Matt O’Connell has been in the pipeline industry since 1986. As President of NACAP Australia, he understands all too well that it’s a high-risk industry, for people and the environment.
So, when NACAP was taken over in 2013 by Qanta, it provided an opportunity for the business to not only explore greener operations but to build a stronger sense of culture, as the company took on this new phase under new management.
Matt began working with Leading Teams Facilitator Justin Peckett just before the acquisition and they explore how change on this scale injected new life into the business.
 
Leading Conversations is produced for<a href="https://www.leadingteams.net.au/"> Leading Teams</a> by:
<a href="soundcartel.com.au">SoundCartel</a> +61 3 9882 8333

Don’t risk culture in a high-risk industry,  with Matt O'Connell, Nacap

Bringing private sector learnings into a government environment can be advantageous, especially if the person has a career's worth of customer-focused roles. Tash Tobias is just that kind of person, a leader who understands not just what customers need, but how to build teams that work well together, in order to deliver the best customer service.

Tash met challenges at Brisbane City Council, familiar to many businesses - siloed staff, lack of support amongst the team, and more. But it was during the time that Tash and her team were working with Martine Harkin, Facilitator at Leading Teams, on repairing communication, cohesion, and performance, that an even bigger challenge hit. 

The Brisbane floods of 2021/2022. Tash and Martine are discussing how the team grew and excelled over this time but not before doing some serious work internally. 



Leading Conversations is produced for Leading Teams by:

SoundCartel
+61 3 9882 8333

Bringing private sector learnings into a government environment can be advantageous, especially if the person has a career's worth of customer-focused roles. Tash Tobias is just that kind of person, a leader who understands not just what customers need, but how to build teams that work well together, in order to deliver the best customer service.
Tash met challenges at Brisbane City Council, familiar to many businesses - siloed staff, lack of support amongst the team, and more. But it was during the time that Tash and her team were working with Martine Harkin, Facilitator at Leading Teams, on repairing communication, cohesion, and performance, that an even bigger challenge hit. 
The Brisbane floods of 2021/2022. Tash and Martine are discussing how the team grew and excelled over this time but not before doing some serious work internally. 
 
Leading Conversations is produced for<a href="https://www.leadingteams.net.au/"> Leading Teams</a> by:
<a href="soundcartel.com.au">SoundCartel</a> +61 3 9882 8333

Two Ears One Mouth

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