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Ego, Negotiation And Emotional Intelligence With Derek Gaunt

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In this special episode, John talks to Lecturer, Author and former Police Officer, Derek Gaunt.

Derek has a wealth of experience in negotiation and has adapted his career into training people around the world, instructing businesses on how to apply hostage negotiation practices and principles to their own industries.

Derek’s book ‘Ego, Authority, Failure’ covers how to use emotional intelligence like a hostage negotiator to succeed as a leader. Derek provides advice on making negotiations an easier experience and how using the ‘CAVIAAR’ acronym, will help you to succeed in these tricky situations.

Do you want to learn actionable techniques to build trust-based influence?

Tune in to this episode for a fantastic conversation on using emotional intelligence to improve your negotiation skills.

Buy the book ‘Ego, Authority, Failure’ –

Follow Derek Gaunt on Instagram –



  • Negotiations can be difficult but go into those situations with curiosity and a willingness to learn.
  • Having an ego is not necessarily a bad thing – as long as it’s checked. Don’t use it to take advantage of others or to satisfy your own insecurities.



“They look at negotiation as an ordeal, as opposed to an adventure. That little shift in mindset is huge”.

“Every conversation that you go into with your counterpart, you need to go in assuming that you have something to learn”.



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Castledene Sales & Lettings



John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.







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