Philadelphia City Council and the Police Department have been working to improve the city's 911 dispatch center following a tragic incident last summer when a dispatcher sent police to the wrong address of  a shooting victim in Kingsessing. The man was the first of five people killed in a mass shooting.  

KYW Newsradio's John McDevitt reports in addition to policy changes; understaffing, low morale and poor retention in the police radio room are being addressed 

📸: Getty Images

Philadelphia City Council and the Police Department have been working to improve the city's 911 dispatch center following a tragic incident last summer when a dispatcher sent police to the wrong address of  a shooting victim in Kingsessing. The man was the first of five people killed in a mass shooting.  
KYW Newsradio's John McDevitt reports in addition to policy changes; understaffing, low morale and poor retention in the police radio room are being addressed 
📸: Getty Images

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