You may remember the recent spate of frightening store robberies across the state with groups of criminals breaking in and grabbing everything in sight. Now retailers are refining their response. KNX In Depth got more from Rachel Michelin who is president and CEO of the California Retailers Association.

 

<p>You may remember the recent spate of frightening store robberies across the state with groups of criminals breaking in and grabbing everything in sight. Now retailers are refining their response. KNX In Depth got more from Rachel Michelin who is president and CEO of the California Retailers Association.</p>
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