You're about to witness a cringeworthy customer service call that'll leave you speechless. A frustrated caller, Johanster, is trying to resolve an issue with his phone, but the customer representative is being, well, less than helpful. The rep's condescending attitude and bizarre suggestions, like speech therapy, will have you questioning the company's priorities. As the conversation escalates, Johanster's patience wears thin, and the rep's tone becomes increasingly defensive. This call is a masterclass in how not to handle customer complaints, and it's a must-listen for anyone who's ever dealt with a frustrating customer service experience.

<p>You're about to witness a cringeworthy customer service call that'll leave you speechless. A frustrated caller, Johanster, is trying to resolve an issue with his phone, but the customer representative is being, well, less than helpful. The rep's condescending attitude and bizarre suggestions, like speech therapy, will have you questioning the company's priorities. As the conversation escalates, Johanster's patience wears thin, and the rep's tone becomes increasingly defensive. This call is a masterclass in how not to handle customer complaints, and it's a must-listen for anyone who's ever dealt with a frustrating customer service experience.</p>

If you know someone who’s highly ‘Prankable’, tell us about them. Send us an email to darrens@kfm.co.za then catch Whackhead’s Prank Call on Kfm Mornings with Darren, Sherlin and Sibs at 08:10, every weekday morning, only on Kfm 94.5.

Darren “Whackhead” Simpson’s prank calls on Kfm Mornings

<p>If you know someone who&rsquo;s highly &lsquo;Prankable&rsquo;, tell us about them. Send us an email to darrens@kfm.co.za then catch Whackhead&rsquo;s Prank Call on Kfm Mornings with Darren, Sherlin and Sibs at 08:10, every weekday morning, only on Kfm 94.5.</p>

The consultant is always right?

https://api.omny.fm/orgs/5dcefa8e-00a9-4595-8ce1-a4ab0080f142/clips/0ccc66eb-57f8-423d-8d8b-b3ef0056dacd/transcript