In this fascinating interview, I talk to two veterans of telehealth nurse triage about the past and future of telehealth nurse triage. Gina Tabone – Gina was director of nurse triage at the Cleveland Clinic before turning consultant Tim Ogrentz – Tim setup one of the largest nursing contact centers in Chicago with Advocate Health. Key takeaways: Practice has transformed in 25 years! Telehealth Triage is still the MOST cerebral job in nursing Nurses today can focus far more on the patient Telehealth nursing is set to dramatically grow

In this episode, Gina talks with Stephen Dean about her article on the nurse staffing crisis. She expands on her ideas with further insights and analysis. See the original article here.

People over 65 are roughly 16% of the population, but account for 38% of healthcare spending. They are also the most vulnerable population for COVID, making telehealth an ongoing need. In this podcast, Gina Tabone pulls on decades of telehealth experience to discuss communication tips for telehealth providers.

Gina Tabone contracted COVID. She shares her experience this Thanksgiving from her recovery bed.

Everyone thinks they are good listeners, but recent research shows that poor habits affect more than 70% of all employees. This results in misunderstandings, errors, missed opportunities, arguments, stalled pro-jects, and damaged relationships. In healthcare it can be the difference between life and death!

Hiring for telehealth is unique. In this podcast, Gina shares 4 of her top tips for hiring the right people for success.

Following the two political conventions, Gina noticed some similar themes. Politics aside – Both Republicans and Democrats agree on one thing – Telehealth is here to stay. Both parties have acknowledged and even endorsed the value of telehealth in the USA healthcare marketplace. COVID 19 has put virtual care front and enter as a vital access point to care.