The Bay Area has been seeing a steep increase in organized retail thefts, wreaking havoc on employees and other customers as retailers try to get a handle on this.

And with these brazen attacks often happening during business hours. local authorities have tips on what to do if you find yourself a bystander in one of these situations.

For a closer look, Margie Shafer and Eric Thomas spoke with San Mateo Police Sergeant Michael Haobsh.