A new San Francisco-based company is trying to make it easier for companies like Netflix and Amazon Prime - which rely on subscriber retention to make a profit - to keep your monthly subscription dollars rolling in. KCBS Radio's Jenna Lane reports.

<p>A new San Francisco-based company is trying to make it easier for companies like Netflix and Amazon Prime - which rely on subscriber retention to make a profit - to keep your monthly subscription dollars rolling in. KCBS Radio's Jenna Lane reports.</p>

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