In the last year, ‘resilience’ has become a buzzword, as businesses are faced with the uncertainty caused by external factors more than ever; the pandemic, economic downturn, natural disasters or the potential of other threats like cybercrime. 

Steph McGovern explores business resilience and its impact on the insurance industry with: 

Stephanie Smith – Chief Operating Officer at Allianz 

Claire Walker – Co-Executive Director of the British Chambers of Commerce 

Maria Albonico – Partner at McKinsey and Company, who led their research on SME resilience through COVID-19