The BIBA conference has a well-earned reputation for showcasing the most influential and inspiring trends for our industry. In our BIBA special episode we discuss the future of customer experience, how brokers drive the insurance sector, and how things could change over the next decade.
From personalisation of products to the digital journey our host - Steph McGovern - is joined by:
 
Nadia Cote, MD, Allianz Commercial
David Perry, CEO of FSB Insurance Service