In this week’s episode, Josh chats with Louise Mathieson - 2023 NSWCAA Community Achievement Awards, Winner - Konica Minolta Customer Service Award.

The Administration Agency of Dubbo is empowering businesses and fostering sustainable growth. The Administration Agency, formerly Performance PA, was founded by Louise Mathieson. Starting as a Virtual Assistant in 2019, Louise's journey led to the creation of a one-stop shop for small business administration. Her commitment to exceptional customer service and collaboration, from initial interaction to off-boarding, sets her apart Louise and her team handle tasks efficiently, from archiving emails to raising over $80,000 for a not-for-profit. They prioritise client feedback, ensuring every interaction exceeds expectations. Beyond business success, Louise sponsors local events like the Vinnies CEO Winter Sleepout, embodying her dedication to the community.