The way leaders talk about the goals and process of transformation has a profound influence on outcomes.
The process of transformation can challenge any organization that undertakes it. In this episode, McKinsey transformation experts John Parsons, Dominic Skerritt, and Mary Lass Stewart talk about the role of communication to engaging and keeping team members on board and energized throughout the process. The trio recently co-authored an article on the subject, Going all in: Why employee ‘will’ can make or break transformations.
Related insights
How to communicate effectively in times of uncertainty
To deliver a transformation’s full potential, put the front line first
The powerful role financial incentives can play in a transformation
How many people are really needed in a transformation?

291. ‘Having a human bank is very important’: A conversation with Citi CEO Jane Fraser
42:48

290. Tim Koller reflects on three decades of Valuation at McKinsey
28:57

289. The CFO as growth leader: Levi’s Harmit Singh on transformation and the “Magic of the And.”
36:40