In this episode, rural GP and practice owner Dr Casey Going shares how AI tools such as scribes and virtual receptionists can streamline workflows, support appropriate use of the MBS and ease pressure on GPs and practices. The discussion dives into privacy, consent, audits and change management, offering practical insights for Australian clinicians considering AI in everyday general practice.


Hear how rural GP and practice owner Dr Casey Going identified key pain points in general practice billings and workflow


Explore the role of AI scribes, AI receptionists, and document automation in reducing cognitive load, improving efficiency


Understand how optimising use of the MBS can support practice sustainability, reduce out of pocket costs for patients


Learn how privacy, data security and consent are handled in AI scribing tools


Consider real world implementation and change management

 

Host: Dr David Lim | Total Time: 45 mins

Experts panel: Dr Casey Going, General Practitioner

In this episode, rural GP and practice owner Dr Casey Going shares how AI tools such as scribes and virtual receptionists can streamline workflows, support appropriate use of the MBS and ease pressure on GPs and practices. The discussion dives into privacy, consent, audits and change management, offering practical insights for Australian clinicians considering AI in everyday general practice.
<ul>
<li>
Hear how rural GP and practice owner Dr Casey Going identified key pain points in general practice billings and workflow
</li>
<li>
Explore the role of AI scribes, AI receptionists, and document automation in reducing cognitive load, improving efficiency
</li>
<li>
Understand how optimising use of the MBS can support practice sustainability, reduce out of pocket costs for patients
</li>
<li>
Learn how privacy, data security and consent are handled in AI scribing tools
</li>
<li>
Consider real world implementation and change management
</li>
</ul>
&nbsp;
Host: Dr David Lim | Total Time: 45 mins
Experts panel: Dr Casey Going, General Practitioner

Innovative Practice offers tools and strategies to navigate financial pressures, evolving technology, and rising patient expectations, helping you build a smarter, stronger practice.

Innovative Practice offers tools and strategies to navigate financial pressures, evolving technology, and rising patient expectations, helping you build a smarter, stronger practice.