After analyzing more than 100,000 recorded business calls, Tom discovered that customer interactions are rarely just about products, policies, or solving problems. They reveal fear, trust, frustration, loneliness, leadership, and the deep human need to feel heard.

In this insightful conversation, Tom joins I Am Refocused Radio to discuss what corporate America taught him about human behavior, how trust is built or broken in a matter of moments, and why listening may be one of the most powerful leadership skills we can develop.

We also explore the lessons behind his bestselling book, This Call May Be Monitored, his journey as an author, speaker, storyteller, and faith-driven creator, and how better conversations can transform businesses, relationships, and everyday life.

https://tomvanderwell.com/

 

After analyzing more than 100,000 recorded business calls, Tom discovered that customer interactions are rarely just about products, policies, or solving problems. They reveal fear, trust, frustration, loneliness, leadership, and the deep human need to feel heard.
In this insightful conversation, Tom joins I Am Refocused Radio to discuss what corporate America taught him about human behavior, how trust is built or broken in a matter of moments, and why listening may be one of the most powerful leadership skills we can develop.
We also explore the lessons behind his bestselling book, This Call May Be Monitored, his journey as an author, speaker, storyteller, and faith-driven creator, and how better conversations can transform businesses, relationships, and everyday life.
<a href="https://tomvanderwell.com/">https://tomvanderwell.com/</a>
&nbsp;

"I Am Refocused Radio" is more than just a podcast—it's a movement of purpose-driven storytelling that inspires, uplifts, and empowers. Hosted by Shemaiah A. Reed, a calm and thoughtful creative with a background in media, music, and the arts, the show dives deep into conversations that resonate.

From a humble start in a San Antonio barbershop, Shemaiah’s journey has grown into a global platform featuring over 1,000 interviews with a diverse array of guests—celebrities, CEOs, community leaders, and everyday people with extraordinary stories. Each episode offers a blend of faith, personal growth, perseverance, and hope, fostering a space where listeners can find clarity and rediscover their purpose.

Whether you’re seeking inspiration, innovative ideas, or a moment of peace in a busy world, "I Am Refocused Radio" invites you to refocus your mind and embrace a life aligned with meaning and authenticity. Tune in to join this global community and hear the stories that connect us all.

"I Am Refocused Radio" is more than just a podcast&mdash;it's a movement of purpose-driven storytelling that inspires, uplifts, and empowers. Hosted by Shemaiah A. Reed, a calm and thoughtful creative with a background in media, music, and the arts, the show dives deep into conversations that resonate.
From a humble start in a San Antonio barbershop, Shemaiah&rsquo;s journey has grown into a global platform featuring over 1,000 interviews with a diverse array of guests&mdash;celebrities, CEOs, community leaders, and everyday people with extraordinary stories. Each episode offers a blend of faith, personal growth, perseverance, and hope, fostering a space where listeners can find clarity and rediscover their purpose.
Whether you&rsquo;re seeking inspiration, innovative ideas, or a moment of peace in a busy world, "I Am Refocused Radio" invites you to refocus your mind and embrace a life aligned with meaning and authenticity. Tune in to join this global community and hear the stories that connect us all.

I Am Refocused Podcast

I Am Refocused Radio provides a space that welcomes people to speak freely about real life experiences through various platforms to engage and encourage those who are looking to find their purpose.

I Am Refocused Radio Show

This Call May Be Monitored: What 100,000 Conversations Reveal About Trust, Leadership, and Life

Dan Curran, Co-Founder of Chapters.io, joins I Am Refocused Radio to explore how artificial intelligence is transforming thought leadership, authorship, and the future of book publishing.

As a serial entrepreneur and longtime leader within organizations including the American Advertising Federation and Entrepreneurs’ Organization, Dan is passionate about making publishing more accessible to experts, entrepreneurs, and creators who have valuable ideas but may not know how to turn them into a book.

In this conversation, Dan explains how Chapters.io uses AI to simplify the publishing process while protecting editorial integrity and preserving each author’s authentic voice. He also discusses the opportunities and concerns surrounding AI-generated content, why traditional publishing is ready for disruption, and how more people can transform their knowledge into influential books.

This episode is a timely conversation about technology, creativity, leadership, and the power of making great ideas accessible to the world.

https://chapters.io/

Dan Curran, Co-Founder of Chapters.io, joins I Am Refocused Radio to explore how artificial intelligence is transforming thought leadership, authorship, and the future of book publishing.
As a serial entrepreneur and longtime leader within organizations including the American Advertising Federation and Entrepreneurs&rsquo; Organization, Dan is passionate about making publishing more accessible to experts, entrepreneurs, and creators who have valuable ideas but may not know how to turn them into a book.
In this conversation, Dan explains how Chapters.io uses AI to simplify the publishing process while protecting editorial integrity and preserving each author&rsquo;s authentic voice. He also discusses the opportunities and concerns surrounding AI-generated content, why traditional publishing is ready for disruption, and how more people can transform their knowledge into influential books.
This episode is a timely conversation about technology, creativity, leadership, and the power of making great ideas accessible to the world.
https://chapters.io/

How AI Is Reinventing Book Publishing Without Losing the Human Voice | Dan Curran

What can global business, backpacking through unpredictable conditions, and a lifelong faith journey teach us about navigating life?

In this episode of I Am Refocused Radio, Shemaiah Reed welcomes David Savage, a global energy executive with 31 years of sales and leadership experience. David shares memorable stories from international business, outdoor adventures, and moments that required him to adapt, solve problems, and accept circumstances beyond his control.

With a background in Toastmasters, a natural gift for storytelling, and a sharp sense of humor, David brings practical wisdom to conversations about resilience, leadership, relationships, faith, and personal growth. He also reflects on the powerful lessons he has gathered from guests on his own podcast and how those stories continue to shape his perspective.

This conversation is an honest and uplifting reminder that wisdom is often discovered through pressure, uncertainty, laughter, and the courage to keep moving forward.

https://thesavagepath.com/

📌 Connect with I Am Refocused Radio:
📺 YouTube: @RefocusedNetwork
📸 Instagram: @iamrefocusedradio
📘 Facebook: @iamrefocusedradio
🌐 Website: https://www.iamrefocusedradio.com

#RefocusedNetwork #Leadership #Entrepreneurship

What can global business, backpacking through unpredictable conditions, and a lifelong faith journey teach us about navigating life?
In this episode of I Am Refocused Radio, Shemaiah Reed welcomes David Savage, a global energy executive with 31 years of sales and leadership experience. David shares memorable stories from international business, outdoor adventures, and moments that required him to adapt, solve problems, and accept circumstances beyond his control.
With a background in Toastmasters, a natural gift for storytelling, and a sharp sense of humor, David brings practical wisdom to conversations about resilience, leadership, relationships, faith, and personal growth. He also reflects on the powerful lessons he has gathered from guests on his own podcast and how those stories continue to shape his perspective.
This conversation is an honest and uplifting reminder that wisdom is often discovered through pressure, uncertainty, laughter, and the courage to keep moving forward.
<a href="https://thesavagepath.com/">https://thesavagepath.com/</a>
📌 Connect with I Am Refocused Radio: 📺 YouTube: @RefocusedNetwork 📸 Instagram: @iamrefocusedradio 📘 Facebook: @iamrefocusedradio 🌐 Website: https://www.iamrefocusedradio.com
#RefocusedNetwork #Leadership #Entrepreneurship

Wisdom Under Pressure: Faith, Leadership and Lessons from the Trail with David Savage

What if financial freedom did not require decades of sacrifice, stress, and waiting for “someday”?

On this episode of I Am Refocused Radio, host Shemaiah Reed welcomes Garrett Gunderson, New York Times and Wall Street Journal bestselling author, entrepreneur, speaker, and founder of Multiplier. Garrett helps business owners strengthen cash flow, keep more of what they earn, coordinate their financial teams, and create lives they do not want to retire from.

Garrett challenges traditional financial advice and reveals how outdated money myths, scarcity thinking, and emotional patterns can quietly limit prosperity. The conversation explores financial fitness, independence, legacy, value creation, and how to enjoy life today while still building wealth for tomorrow.

This is more than a conversation about money. It is about healing your relationship with wealth, reclaiming control of your financial future, and giving yourself permission to prosper.

https://garrettgunderson.com/

 

What if financial freedom did not require decades of sacrifice, stress, and waiting for &ldquo;someday&rdquo;?
On this episode of I Am Refocused Radio, host Shemaiah Reed welcomes Garrett Gunderson, New York Times and Wall Street Journal bestselling author, entrepreneur, speaker, and founder of Multiplier. Garrett helps business owners strengthen cash flow, keep more of what they earn, coordinate their financial teams, and create lives they do not want to retire from.
Garrett challenges traditional financial advice and reveals how outdated money myths, scarcity thinking, and emotional patterns can quietly limit prosperity. The conversation explores financial fitness, independence, legacy, value creation, and how to enjoy life today while still building wealth for tomorrow.
This is more than a conversation about money. It is about healing your relationship with wealth, reclaiming control of your financial future, and giving yourself permission to prosper.
<a href="https://garrettgunderson.com/">https://garrettgunderson.com/</a>
&nbsp;

This Call May Be Monitored: What 100,000 Conversations Reveal About Trust, Leadership, and Life

I Am Refocused Podcast

In 1 playlist(s)

I Am Refocused Radio Show

Social links

Follow podcast

Recent clips