Humans of TravelEncore: Industry Veteran Rose Gray Offers Her Best Advice to New Travel Agents
Rose Gray, the business relationship director at Fox World Travel, got her start in the travel industry by walking into the agency her family used for their own personal vacations, and convincing them to hire her. At the time, she says that travel advisors were more “order-takers” and less “consultative,” and Gray would spend her days handwriting airline tickets and typing itineraries on a typewriter. She then spent the next 35-plus years in the industry, adapting to various technologies as the profession evolved, all while exploring and embracing new ideas.
Now, as the business relationship director and tour manager at Fox World Travel (the 25th Largest Travel Agency on Travel Weekly’s Power List), Gray still works with other advisors and traveling clients, albeit in a different way. She leads groups of clients all over the world as a tour manager for the agency, and is often found broadcasting her own radio show and podcast from the road.
In this episode of Humans of Travel, listeners will hear Gray reflect on her decades in travel; how her female role models helped shape her; how she has embraced new technologies (hello, artificial intelligence!); and her best advice for new-to-industry travel advisors on how to be successful and have a fruitful, long-lasting career.
This episode was sponsored by AmaWaterways.
RESOURCES MENTIONED IN THIS EPISODE
ABOUT YOUR HOST
Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly.
TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum.
ABOUT THE SHOW
TravelAge West’s podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.
