Porter & Sail hit the sweet spot of mobile, personalization, ancillary revenue and hospitality in the mid-2010s.

The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge service for guests on their devices.

Since creating the business, CEO Caitlin Zaino von During has had to navigate challenges and take opportunities - most recently, at the onset of the coronavirus, pivoting the company to something different entirely.

Her story and that of the company is one of seizing chances when they come and not being afraid to move fast when the need arises. 

Zaino von During joins is the latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

Porter &amp; Sail hit the sweet spot of mobile, personalization, ancillary revenue and hospitality in the mid-2010s.The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge service for guests on their devices.Since creating the business, CEO Caitlin Zaino von During has had to navigate challenges and take opportunities - most recently, at the onset of the coronavirus, pivoting the company to something different entirely.Her story and that of the company is one of seizing chances when they come and not being afraid to move fast when the need arises. Zaino von During joins is the latest guest on How I Got Here.HIGH is a weekly show produced by PhocusWire and <a href='http://www.mozio.com/'>Mozio</a>, aimed at getting the inside stories behind startups and innovation in travel and transportation.It&apos;s hosted by PhocusWire&apos;s editor in chief, Kevin May, and Mozio co-founder and CEO <a href='https://www.linkedin.com/in/davidlitwak'>David Litwak</a>.

The weekly How I Got Here podcast talks to those behind the success stories in travel and transportation, hosted by PhocusWire's Kevin May and David Litwak at Mozio.

How I Got Here - Inside stories behind innovation and startups in travel

33. Caitlin Zaino von During of Porter & Sail

There are not many startups that manage to sign a partnership agreement with a big brand before they even launch.

And there are perhaps even fewer new businesses that get details written into the same deal that include how an exit via an acquisition might look.

But that's what happened to Boston, U.S.-based FlipKey, when it secured a partnership with Tripadvisor to help get the vacation rental marketplace off the ground in 2007.

This wasn't because it was the wild west of private accommodation at the time (although for many other reasons, this was the state of the rental nation during that period), but because the then-senior vice president of corporate development at Expedia Group, Mark Okerstrom, structured the agreement and understood what might emerge.

Jeremy Gall, a former lawyer, was one of the co-founders of FlipKey and knows how important that first signing was for the company.

Tripadvisor eventually separated from Expedia Group (Okerstrom went on to become CEO from 2017 to 2019) and made good on the terms of the deal to buy FlipKey in 2012.

Gall, like his fellow co-founders, stayed on for around a year after the deal and has since launched and heads another startup in the shape of rental tech and services platform Breezeway.

He joins us as the latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

There are not many startups that manage to sign a partnership agreement with a big brand before they even launch.And there are perhaps even fewer new businesses that get details written into the same deal that include how an exit via an acquisition might look.But that&apos;s what happened to Boston, U.S.-based FlipKey, when it secured a partnership with Tripadvisor to help get the vacation rental marketplace off the ground in 2007.This wasn&apos;t because it was the wild west of private accommodation at the time (although for many other reasons, this was the state of the rental nation during that period), but because the then-senior vice president of corporate development at Expedia Group, Mark Okerstrom, structured the agreement and understood what might emerge.Jeremy Gall, a former lawyer, was one of the co-founders of FlipKey and knows how important that first signing was for the company.Tripadvisor eventually separated from Expedia Group (Okerstrom went on to become CEO from 2017 to 2019) and made good on the terms of the deal to buy FlipKey in 2012.Gall, like his fellow co-founders, stayed on for around a year after the deal and has since launched and heads another startup in the shape of rental tech and services platform Breezeway.He joins us as the latest guest on How I Got Here.HIGH is a weekly show produced by <a href='http://www.phocuswire.com'>PhocusWire</a> and <a href='http://www.mozio.com/'>Mozio</a>, aimed at getting the inside stories behind startups and innovation in travel and transportation.It&apos;s hosted by PhocusWire&apos;s editor in chief, Kevin May, and Mozio co-founder and CEO <a href='https://www.linkedin.com/in/davidlitwak'>David Litwak</a>.

70. Jeremy Gall of FlipKey

Dean Donovan has one foot in the past and, without doubt, one foot in the future.

After a five-year career at the Bain consultancy, Donovan and his business partner (Brian Flynn) played central roles in 2004 to the creation and backing of Volaris, Mexico's first low-cost carrier.

DiamondStream Partners, the investment house that they created the year before, has since go on to become an important player in the development of companies and technology in the mobility sector.

Transforming "rough diamonds into fully cut gems" is not an easy task, especially when it comes to the aviation business, with high costs attached to the creation of next-generation technology that will lower costs of operations and do so in a more sustainable way.

Investments have included those in electric propulsion systems, autonomous aircraft, software platforms and global distribution services for private air carriers.

Dean joins us as the latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

Dean Donovan has one foot in the past and, without doubt, one foot in the future.After a five-year career at the Bain consultancy, Donovan and his business partner (Brian Flynn) played central roles in 2004 to the creation and backing of Volaris, Mexico&apos;s first low-cost carrier.DiamondStream Partners, the investment house that they created the year before, has since go on to become an important player in the development of companies and technology in the mobility sector.Transforming &quot;rough diamonds into fully cut gems&quot; is not an easy task, especially when it comes to the aviation business, with high costs attached to the creation of next-generation technology that will lower costs of operations and do so in a more sustainable way.Investments have included those in electric propulsion systems, autonomous aircraft, software platforms and global distribution services for private air carriers.Dean joins us as the latest guest on How I Got Here.HIGH is a weekly show produced by <a href='http://www.phocuswire.com'>PhocusWire</a> and <a href='http://www.mozio.com/'>Mozio</a>, aimed at getting the inside stories behind startups and innovation in travel and transportation.It&apos;s hosted by PhocusWire&apos;s editor in chief, Kevin May, and Mozio co-founder and CEO <a href='https://www.linkedin.com/in/davidlitwak'>David Litwak</a>.

69. Dean Donovan of DiamondStream Partners

Stepping into the hot seat of a family-run business that has been operating since the 1920s must be a fairly daunting task.

That's what Brett Tollman in 2000 when he became CEO of The Travel Corporation - one of the oldest groups of companies in the travel industry.

The business remains privately-owned and now operates in over 70 countries, with over 40 offices and more than 10,000 employees.

The Travel Corporation operates 29 brands including specialists in guided holidays, luxury river-cruising, youth travel and sightseeing specialists, as well as the luxury boutique chain, Red Carnation Hotel Collection.

Tollman is also vice-chairman of the World Travel and Tourism Council and creator and director of The Treadright Foundation, a non-profit organization that looks to bring about sustainable initiatives in the industry.

He joins us as the latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

Stepping into the hot seat of a family-run business that has been operating since the 1920s must be a fairly daunting task.That&apos;s what Brett Tollman in 2000 when he became CEO of The Travel Corporation - one of the oldest groups of companies in the travel industry.The business remains privately-owned and now operates in over 70 countries, with over 40 offices and more than 10,000 employees.The Travel Corporation operates 29 brands including specialists in guided holidays, luxury river-cruising, youth travel and sightseeing specialists, as well as the luxury boutique chain, Red Carnation Hotel Collection.Tollman is also vice-chairman of the World Travel and Tourism Council and creator and director of The Treadright Foundation, a non-profit organization that looks to bring about sustainable initiatives in the industry.He joins us as the latest guest on How I Got Here.HIGH is a weekly show produced by <a href='http://www.phocuswire.com'>PhocusWire</a> and <a href='http://www.mozio.com/'>Mozio</a>, aimed at getting the inside stories behind startups and innovation in travel and transportation.It&apos;s hosted by PhocusWire&apos;s editor in chief, Kevin May, and Mozio co-founder and CEO <a href='https://www.linkedin.com/in/davidlitwak'>David Litwak</a>.

33. Caitlin Zaino von During of Porter & Sail

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