Tomorrow's Customer Today

In this episode, Tomorrow’s Customer Today, we look at Gen Z and Gen Alpha, who are not just the customers of tomorrow, but already a major influence on how hospitality works today.  On the panel: Kantaro Okada, director of the Tsunagu Project bringing Japanese culture into Melbourne dining at the…

Unconventional Wisdom

This episode is all about uncovering Unconventional Wisdom. In it we explore new and different models for hospitality — and what happens when you step off the traditional path. Our panel includes Caterina Borsato, proprietor of the celebrated Melbourne restaurant Caterina’s Cucina e Bar; Sophie Mc…

The Easy Wins in a Hard Market

In this episode we’re looking at the practical steps hospitality businesses can take right now to stay strong in these challenging times. Our panel includes Fleur Studd of Market Lane Coffee and Melbourne Coffee Merchants; Nathen Doyle, one of the players behind community-focused venues such Heart…

Keynote Address

In this episode, we’ve captured the keynote address, where we hear from Chris Lucas, CEO of Lucas Restaurants; Con Christopoulos, the industry veteran behind such defining Melbourne venues as The European, The Melbourne Supper Club and Siglo; and Lyndon Kubis, a rising star in Melbourne’s wine bar …