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Paul Spain: Gorilla Technology futurist on the Government looking to allow the Ministry of Social Development to use AI

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Caution's being urged as automated decision-making moves a step closer to use in welfare services.

A bill aimed at improving efficiencies passed its third reading under urgency in Parliament on Friday. 

Social Development Minister Louise Upston says it will modernise the system and reduce unnecessary manual processing, but won't use generative AI.

Gorilla Technology's Paul Spain says it will do exactly what it's asked.

"This really comes down to the human oversight, how well this is put together, and that it's monitored appropriately." 

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