Tired of handling property problems at all hours because you manage your own rental? 

This episode is for property owners who are looking for a better way forward when a lease is ending and the headaches have piled up. In this conversation, Lyndel covers:
Why choosing a property management company is more than just about the fees
Which questions help you find a team that will truly care for your home
How good communication changes everything for owners and tenants

1. Many property owners make the mistake of shopping for a property management company by focusing purely on whoever charges the lowest percentage. Lyndel emphasizes that low management fees often result in poor service, dissatisfied tenants, and higher long-term costs due to turnover or unaddressed maintenance issues. Owners should prioritize the value and quality of service over just the cost.

2. Lyndel recommends looking up Google reviews and asking prospective companies what sets them apart. Reviews are an excellent way to gauge real-world client experiences, while understanding each company's unique offerings helps owners find a better fit for their specific needs.

3. Not all companies perform regular or even any property inspections after the initial phase. Lyndel advises owners to ask how often their property will be visited, emphasizing that regular and systematic check-ins (like quarterly inspections plus monthly drive-bys) help catch problems early and provide peace of mind.

4. A major pain point for self-managing owners is handling maintenance emergencies at inconvenient times. Lyndel stresses the importance of choosing a property management company that has robust systems for handling maintenance quickly, including emergencies on nights, weekends, and holidays. This support is crucial for both owner peace of mind and tenant satisfaction.

5. The foundation of a good property management relationship rests on solid, responsive communication. Lyndel encourages owners to notice how companies respond to initial inquiries—do they answer calls, return voicemails, follow up with emails? Ongoing, reliable communication ensures owners will be supported whenever issues arise.

Timestamped Overview

00:00 Luxury Property Management Insights

06:05 Challenges of DIY Property Management

07:26 Answering Calls Crucial for Growth

10:47 Property Management: Quality Over Cost

Learn more about RPM Luxury.

Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube.

Tired of handling property problems at all hours because you manage your own rental?&nbsp;
This episode is for property owners who are looking for a better way forward when a lease is ending and the headaches have piled up. In this conversation, Lyndel covers:
<ul>
<li>Why choosing a property management company is more than just about the fees</li>
<li>Which questions help you find a team that will truly care for your home</li>
<li>How good communication changes everything for owners and tenants</li>
</ul>
1. Many property owners make the mistake of shopping for a property management company by focusing purely on whoever charges the lowest percentage. Lyndel emphasizes that low management fees often result in poor service, dissatisfied tenants, and higher long-term costs due to turnover or unaddressed maintenance issues. Owners should prioritize the value and quality of service over just the cost.
2. Lyndel recommends looking up Google reviews and asking prospective companies what sets them apart. Reviews are an excellent way to gauge real-world client experiences, while understanding each company's unique offerings helps owners find a better fit for their specific needs.
3. Not all companies perform regular or even any property inspections after the initial phase. Lyndel advises owners to ask how often their property will be visited, emphasizing that regular and systematic check-ins (like quarterly inspections plus monthly drive-bys) help catch problems early and provide peace of mind.
4. A major pain point for self-managing owners is handling maintenance emergencies at inconvenient times. Lyndel stresses the importance of choosing a property management company that has robust systems for handling maintenance quickly, including emergencies on nights, weekends, and holidays. This support is crucial for both owner peace of mind and tenant satisfaction.
5. The foundation of a good property management relationship rests on solid, responsive communication. Lyndel encourages owners to notice how companies respond to initial inquiries&mdash;do they answer calls, return voicemails, follow up with emails? Ongoing, reliable communication ensures owners will be supported whenever issues arise.
Timestamped Overview
00:00 Luxury Property Management Insights
06:05 Challenges of DIY Property Management
07:26 Answering Calls Crucial for Growth
10:47 Property Management: Quality Over Cost
Learn more about <a href="https://www.rpmluxury.com">RPM Luxury</a>.
Subscribe to High End Homes Handled Right on <a href="https://podcasts.apple.com/us/podcast/high-end-homes-handled-right/id1735739445">Apple Podcasts</a>, <a href="https://open.spotify.com/show/6ZxDbAKoKUFNDykidB4fsE?si=74a1eb7d9dd64e29">Spotify</a>, and watch on <a href="http://www.youtube.com/@RPMLuxury">YouTube</a>.

High End Homes Handled Right is a podcast dedicated to helping listeners learn how to successfully invest in and manage luxury properties. Hosted by experienced property manager Lyndel Johnson, each episode aims to both entertain and educate. 

Johnson and his expert guests dive deep into the world of high-end real estate, sharing actionable tips and strategies for maximizing returns on investment properties. From analyzing what works and what doesn't, to touring exceptional properties, this podcast equips listeners with the tools they need to avoid pitfalls and excel at managing upscale homes.

Whether you're a current luxury homeowner or an aspiring investor, High End Homes Handled Right promises to be an engaging and invaluable resource. Tune in to gain a competitive edge in the world of premium property investment and management.

High End Homes Handled Right is a podcast dedicated to helping listeners learn how to successfully invest in and manage luxury properties. Hosted by experienced property manager Lyndel Johnson, each episode aims to both entertain and educate. 
Johnson and his expert guests dive deep into the world of high-end real estate, sharing actionable tips and strategies for maximizing returns on investment properties. From analyzing what works and what doesn't, to touring exceptional properties, this podcast equips listeners with the tools they need to avoid pitfalls and excel at managing upscale homes.
Whether you're a current luxury homeowner or an aspiring investor, High End Homes Handled Right promises to be an engaging and invaluable resource. Tune in to gain a competitive edge in the world of premium property investment and management.

High End Homes Handled Right

High End Homes Handled Right is a podcast dedicated to helping listeners learn how to successfully invest in and manage luxury properties. Hosted by experienced property manager Lyndel Johnson, each episode aims to both entertain and educate. 
Johnson and his expert guests dive deep into the world of high-end real estate, sharing actionable tips and strategies for maximizing returns on investment properties. From analyzing what works and what doesn't, to touring exceptional properties, this podcast equips listeners with the tools they need to avoid pitfalls and excel at managing upscale homes.
Whether you're a current luxury homeowner or an aspiring investor, High End Homes Handled Right promises to be an engaging and invaluable resource. Tune in to gain a competitive edge in the world of premium property investment and management.