Salesforce's Richard Phillimore-Smith explains how AI agents could transform Kiwi businesses, lift productivity and move beyond chatbots.

<p>Salesforce's Richard Phillimore-Smith explains how AI agents could transform Kiwi businesses, lift productivity and move beyond chatbots.</p>

With more than more than 25 years' experience reporting on consumer affairs, business and politics, Garth Bray brings you today's business news, direct from the Herald NOW studio. 

<p>With more than more than 25 years' experience reporting on consumer affairs, business and politics, Garth Bray brings you today's business news, direct from the Herald NOW studio.&nbsp;</p>