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Sophie Moloney: Sky TV CEO assures customers issues with Sky Box have been resolved following results report

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Sky TV has reported results in line with expectations and seeks to double their dividend payout to 30 cents in the next three years. 

Full-year profit fell 18 per cent to $51 million - but when adjusted for one-offs including restructuring costs, rose 15 per cent to $56.7m.

However, the company is struggling to get consumers to switch to their new Sky Box, as only 7 percent of users have traded in their decoders so far.

Sky TV CEO Sophie Moloney says a new update to be released next week will fix remaining issues with closed captions and improve navigation.

"I'm excited that we've got to that point. I'm sorry, as I said, to those customers who experienced some issues- and I'm excited about looking forward."

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