Sophie Moloney: Sky TV CEO assures customers issues with Sky Box have been resolved following results report

 

Sky TV has reported results in line with expectations and seeks to double their dividend payout to 30 cents in the next three years. 

Full-year profit fell 18 per cent to $51 million - but when adjusted for one-offs including restructuring costs, rose 15 per cent to $56.7m.

However, the company is struggling to get consumers to switch to their new Sky Box, as only 7 percent of users have traded in their decoders so far.

Sky TV CEO Sophie Moloney says a new update to be released next week will fix remaining issues with closed captions and improve navigation.

"I'm excited that we've got to that point. I'm sorry, as I said, to those customers who experienced some issues- and I'm excited about looking forward."

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