New reports reveal AI is seeing wider use across public and community services.
The Public Service Association surveyed more than 900 of its members, with 55 percent of respondents saying AI is used at their place of work.
Of this number, 45 percent admitted using it personally.
PSA national secretary Kerry Davies says the increased use of AI isn't the key issue here - but the lack of training and guardrails is cause for concern.
"AI in itself isn't so much the issue - it's the use of AI without proper supports and without proper training."
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