Consumer NZ says complaints against Noel Leeming go beyond its price-matching policy. 

The tech retailer is facing criminal charges brought by the Commerce Commission - accusing it of making misleading promises. 

Noel Leeming's strongly rejecting the claim, and says it will vigorously defend its stance. 

But Consumer NZ chief executive, Jon Duffy, says the company's also charged with misleading people about their consumer rights. 

"If people are taking things back to the store and getting mislead about their rights to a refund or a replacement, that's very concerning".

LISTEN ABOVE

Consumer NZ says complaints against Noel Leeming go beyond its price-matching policy.&nbsp;
The tech retailer is facing criminal charges brought by the Commerce Commission - accusing it of making misleading promises.&nbsp;
Noel Leeming's strongly rejecting the claim, and says it will vigorously defend its stance.&nbsp;
But Consumer NZ chief executive, Jon Duffy, says the company's also charged with misleading people about their consumer rights.&nbsp;
"If people are taking things back to the store and getting mislead about their rights to a refund or a replacement, that's very concerning".
LISTEN ABOVE

With a straight down the middle approach, Heather du Plessis-Allan Drive on Newstalk ZB delivers the very latest news and views to New Zealanders as they wrap up their day.

Heather du Plessis-Allan Drive

Jon Duffy: Consumer NZ chief executive on the Commerce Commission filing charges against Noel Leeming over ‘Price Promise’ claims

https://api.omny.fm/orgs/7784f840-c291-422a-924b-ad9000bbad71/clips/b4d60b08-e683-4562-b291-b32100616e73/transcript