New World customers are struggling to get their hands on Smeg kitchenware, available under a 12-week promotion.

They can collect one sticker for every $20 spent.

But the highest-value option, the braiser, is running out - and New World says there won't be any extra deliveries. 

Consumer NZ, CEO Jon Duffy, says New World has specified this is 'while stocks last'.

But he says it's also required by law to have appropriate stocks. 

"With these promotions, this is not their first rodeo, they've done these over the years - so they do know that these promotions are popular."

LISTEN ABOVE

New World customers are struggling to get their hands on Smeg kitchenware, available under a 12-week promotion.
They can collect one sticker for every $20 spent.
But the highest-value option, the braiser, is running out - and New World says there won't be any extra deliveries.&nbsp;
Consumer NZ, CEO Jon Duffy, says New World has specified this is 'while stocks last'.
But he says it's also required by law to have appropriate stocks.&nbsp;
"With these promotions, this is not their first rodeo, they've done these over the years - so they do know that these promotions are popular."
LISTEN ABOVE

With a straight down the middle approach, Heather du Plessis-Allan Drive on Newstalk ZB delivers the very latest news and views to New Zealanders as they wrap up their day.

Heather du Plessis-Allan Drive

Jon Duffy: Consumer NZ CEO on New World's Smeg kitchenware promotion leaving customers unhappy

https://api.omny.fm/orgs/7784f840-c291-422a-924b-ad9000bbad71/clips/27b8fcd5-26df-4ae7-945f-b330006b9796/transcript