One New Zealand says a widespread internet outage this morning was caused by one of its technology partners. 

Ninety cell towers were taken down by technical problems - leaving some customers in the South Island and lower North without service or internet.

The company says the outage began about 1:30 this morning and it took hours to be fully resolved. 

One NZ Chief Executive Jason Paris told Heather du Plessis-Allan that the issue was caused by a bug in one of their vendor's software.  

He says it tried to roll back the update it had made, but the bug didn't go away. 

The outage also affected 2 Degrees customers.

LISTEN ABOVE

One New Zealand says a widespread internet outage this morning was caused by one of its technology partners.&nbsp;
Ninety cell towers were taken down by technical problems - leaving some customers in the South Island and lower North without service or internet.
The company says the outage began about 1:30 this morning and it took hours to be fully resolved.&nbsp;
One NZ Chief Executive Jason Paris told Heather du Plessis-Allan that the issue was caused by a bug in one of their vendor's software. &nbsp;
He says it tried to roll back the update it had made, but the bug didn't go away.&nbsp;
The outage also affected 2 Degrees customers.
LISTEN ABOVE

With a straight down the middle approach, Heather du Plessis-Allan Drive on Newstalk ZB delivers the very latest news and views to New Zealanders as they wrap up their day.

Heather du Plessis-Allan Drive

Jason Paris: One New Zealand Chief Executive explains widespread internet outage

https://api.omny.fm/orgs/7784f840-c291-422a-924b-ad9000bbad71/clips/d05639a5-3828-4dc8-8137-b43d00644443/transcript