Health New Zealand has apologised and says it's a top priority to make sure a case of mistaken identity never happens again.

Police mistook an 11-year-old for a distressed woman in her 20s - and she was restrained and given drugs meant for adults at a Waikato mental health facility.

Chief clinical officer Richard Sullivan says it's clear human error was a factor - and they need to learn from this.

"What's clear here is - our staff were doing everything in good faith, working hard, there's no doubt some human error occurred here. But we just need to learn from that."

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Health New Zealand has apologised and says it's a top priority to make sure a case of mistaken identity never happens again.
Police mistook an 11-year-old for a distressed woman in her 20s - and she was restrained and given drugs meant for adults at a Waikato mental health facility.
Chief clinical officer Richard Sullivan says it's clear human error was a factor - and they need to learn from this.
"What's clear here is - our staff were doing everything in good faith, working hard, there's no doubt some human error occurred here. But we just need to learn from that."
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With a straight down the middle approach, Heather du Plessis-Allan Drive on Newstalk ZB delivers the very latest news and views to New Zealanders as they wrap up their day.

Heather du Plessis-Allan Drive

Dr Richard Sullivan: Health NZ chief clinical officer on the review into the mistaken identity incident involving an 11-year-old girl

https://api.omny.fm/orgs/7784f840-c291-422a-924b-ad9000bbad71/clips/626501db-f3b7-46e5-a069-b2b30057a348/transcript