Auckland Airport has unveiled the scale of the delays today following an IT issue.

A fault with a fibre network provider's domains cut the internet to a number of businesses, including international check-ins.

It meant airlines had to manually check people in, causing several flights to be delayed.

The airport's chief operating officer, Chloe Surridge, says it caused a lot of disruption, until switching providers fixed the issue.

"There were 40 airlines running on delays in departures - and that kinda has a knock-on effect to probably about 20 arriving slightly delayed as well."

LISTEN ABOVE

Auckland Airport has unveiled the scale of the delays today following an IT issue.
A fault with a fibre network provider's domains cut the internet to a number of businesses, including international check-ins.
It meant airlines had to manually check people in, causing several flights to be delayed.
The airport's chief operating officer, Chloe Surridge, says it caused a lot of disruption, until switching providers fixed the issue.
"There were 40 airlines running on delays in departures - and that kinda has a knock-on effect to probably about 20 arriving slightly delayed as well."
LISTEN ABOVE

With a straight down the middle approach, Heather du Plessis-Allan Drive on Newstalk ZB delivers the very latest news and views to New Zealanders as they wrap up their day.

Heather du Plessis-Allan Drive

Chloe Surridge: Auckland Airport chief operating officer on the technology outage that delayed travellers

https://api.omny.fm/orgs/7784f840-c291-422a-924b-ad9000bbad71/clips/1a815b7b-0e6f-4c79-8e9f-b243005f85b3/transcript

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