In this eye-opening episode of Startup Show, join host John Biggs as he chats with Torrey Leonard, CEO of Thoughtly. Discover how Thoughtly is transforming customer service with cutting-edge AI agents capable of tackling complex call center tasks with unprecedented efficiency. Leonard unveils the unique components of their AI system — the brain, voice, and hands — and explains how these elements empower AI to perform real-time actions, integrate with CRM systems like Salesforce, and even handle sensitive customer interactions. Learn about the future of AI in customer service, its role in augmenting human labor, and the potential for more strategic and fulfilling roles for call center staff.

<p>In this eye-opening episode of Startup Show, join host John Biggs as he chats with Torrey Leonard, CEO of Thoughtly. Discover how Thoughtly is transforming customer service with cutting-edge AI agents capable of tackling complex call center tasks with unprecedented efficiency. Leonard unveils the unique components of their AI system — the brain, voice, and hands — and explains how these elements empower AI to perform real-time actions, integrate with CRM systems like Salesforce, and even handle sensitive customer interactions. Learn about the future of AI in customer service, its role in augmenting human labor, and the potential for more strategic and fulfilling roles for call center staff.</p>

Grit Daily Startup Show podcast explores the world of entrepreneurship, founders, and CEOs to talk scaleups and startups, from conception and funding to exits. Interviews run across all industries, with entrepreneurs sharing their best decisions, mistakes to avoid, and wildest entrepreneurial stories. With single-guest entrepreneur and multi-guest formats.

<p>Grit Daily Startup Show podcast explores the world of entrepreneurship, founders, and CEOs to talk scaleups and startups, from conception and funding to exits. Interviews run across all industries, with entrepreneurs sharing their best decisions, mistakes to avoid, and wildest entrepreneurial stories. With single-guest entrepreneur and multi-guest formats.</p>

Startup Show, brought to you by the premiere startup news hub, Grit Daily

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