Neil opens this episode with the question that he gets asked most, by B2B salespeople (or those people that are selling products to Salon Owners – be it beauty salons, skin clinics and/or hairdressing salons). That question is “How do I handle sales objections?”

Neil shares his Rule of 3, which covers Public, Personal and Private objections. He also discusses which objections you need to ignore and which ones you need to ask more about.

In this episode you’ll learn: 
A clear definition of what a sales objection is
How to handle a sample sales objection, such as “We have heaps of retail and we don’t need anymore.”
How unskilled sales people bash away at that first ‘public’ objection, with no success
You’ll be introduced to the Rule of 3
An explanation of the three types of sales objection you’ll face – Public, Personal and Private
Learn that in most cases, the first sales objection is a fob-off or an excuse
How to respond and handle that initial ‘public’ objection
Key questions to ask to gather more information
Practicing questioning skills

Neil opens this episode with the question that he gets asked most, by B2B salespeople (or those people that are selling products to Salon Owners &ndash; be it beauty salons, skin clinics and/or hairdressing salons). That question is &ldquo;How do I handle sales objections?&rdquo;
Neil shares his Rule of 3, which covers Public, Personal and Private objections. He also discusses which objections you need to ignore and which ones you need to ask more about.
In this episode you&rsquo;ll learn: 
<ul>
<li>A clear definition of what a sales objection is</li>
<li>How to handle a sample sales objection, such as &ldquo;We have heaps of retail and we don&rsquo;t need anymore.&rdquo;</li>
<li>How unskilled sales people bash away at that first &lsquo;public&rsquo; objection, with no success</li>
<li>You&rsquo;ll be introduced to the Rule of 3</li>
<li>An explanation of the three types of sales objection you&rsquo;ll face &ndash; Public, Personal and Private</li>
<li>Learn that in most cases, the first sales objection is a fob-off or an excuse</li>
<li>How to respond and handle that initial &lsquo;public&rsquo; objection</li>
<li>Key questions to ask to gather more information</li>
<li>Practicing questioning skills</li>
</ul>

If you’re frustrated and struggle to be successful in the Hair, Beauty and Body Industries, the GET to YES Podcast will help transform your business, brand and financial reality.

The GET to YES Podcast is for those B2B sales people and B2C salon and clinic owners and staff, who are ready to learn how to talk with, not at, their clients and customers. In each episode, Neil Osborne explains practical ways to master a more empathetic and persuasive sales approach, that’s been proven to dramatically lift sales results. It comfortably moves conversations toward that magical word, yes. Not by being pushy. Nor through talking. It’s by simply asking and listening.

Fans of the approach that the GET to YES podcasts teaches, acclaim the powerful messages it delivers and how they’ve built better client relationships, respectfully moved them to action and created growth for both their brands and clients. The GET to YES Podcast celebrates the fact that in a people-focused industry, you get to ‘Yes’ more frequently, by asking and listening, instead of ‘telling’ your brand or product story.

Note: Remember to check the B2B or B2C descriptor in the Podcast title, for the most suitable episode for you.

If you&rsquo;re frustrated and struggle to be successful in the Hair, Beauty and Body Industries, the GET to YES Podcast will help transform your business, brand and financial reality.
The GET to YES Podcast is for those B2B sales people and B2C salon and clinic owners and staff, who are ready to learn how to talk with, not at, their clients and customers. In each episode, Neil Osborne explains practical ways to master a more empathetic and persuasive sales approach, that&rsquo;s been proven to dramatically lift sales results. It comfortably moves conversations toward that magical word, yes. Not by being pushy. Nor through talking. It&rsquo;s by simply asking and listening.
Fans of the approach that the GET to YES podcasts teaches, acclaim the powerful messages it delivers and how they&rsquo;ve built better client relationships, respectfully moved them to action and created growth for both their brands and clients. The GET to YES Podcast celebrates the fact that in a people-focused industry, you get to &lsquo;Yes&rsquo; more frequently, by asking and listening, instead of &lsquo;telling&rsquo; your brand or product story.
Note: Remember to check the B2B or B2C descriptor in the Podcast title, for the most suitable episode for you.

GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body Industries

Neil opens this episode with the question that he gets asked most, by B2B salespeople (or those people that are selling products to Salon Owners – be it beauty salons, skin clinics and/or hairdressing salons). That question is “How do I handle sales objections?”

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