In this episode, Neil starts explaining the process of building a Cold Call Plan to approach larger, more prestigious businesses. He explains how the process has three steps – to prepare, execute and follow-up an important business meeting:
The Pre-Call Plan
The Call Plan
The Post-Call Plan

Neil breaks down each step and shares the all-important words to avoid when doing a cold call. Importantly, he warns that if you continue to use those taboo words, then salon owners will always erect figurative brick walls and you’ll continue to have difficulty in gaining new accounts. However, when the three steps come together, you’ll have a cold call plan that produces successful and ongoing business relationships.

In this episode you’ll learn: 
The 5 steps of the Pre-Call Plan
The 7 steps of the Call Plan
The two different conversations – the question-based and the statement-based – and which works best
The all-important words to avoid in a cold call
The 3 steps of the Post-Call Plan
When working with large accounts, how important is to say what you do and do what you say

In this episode, Neil starts explaining the process of building a Cold Call Plan to approach larger, more prestigious businesses. He explains how the process has three steps &ndash; to prepare, execute and follow-up an important business meeting:
<ol>
<li>The Pre-Call Plan</li>
<li>The Call Plan</li>
<li>The Post-Call Plan</li>
</ol>
Neil breaks down each step and shares the all-important words to avoid when doing a cold call. Importantly, he warns that if you continue to use those taboo words, then salon owners will always erect figurative brick walls and you&rsquo;ll continue to have difficulty in gaining new accounts. However, when the three steps come together, you&rsquo;ll have a cold call plan that produces successful and ongoing business relationships.
In this episode you&rsquo;ll learn: 
<ul>
<li>The 5 steps of the Pre-Call Plan</li>
<li>The 7 steps of the Call Plan</li>
<li>The two different conversations &ndash; the question-based and the statement-based &ndash; and which works best</li>
<li>The all-important words to avoid in a cold call</li>
<li>The 3 steps of the Post-Call Plan</li>
<li>When working with large accounts, how important is to say what you do and do what you say</li>
</ul>

If you’re frustrated and struggle to be successful in the Hair, Beauty and Body Industries, the GET to YES Podcast will help transform your business, brand and financial reality.

The GET to YES Podcast is for those B2B sales people and B2C salon and clinic owners and staff, who are ready to learn how to talk with, not at, their clients and customers. In each episode, Neil Osborne explains practical ways to master a more empathetic and persuasive sales approach, that’s been proven to dramatically lift sales results. It comfortably moves conversations toward that magical word, yes. Not by being pushy. Nor through talking. It’s by simply asking and listening.

Fans of the approach that the GET to YES podcasts teaches, acclaim the powerful messages it delivers and how they’ve built better client relationships, respectfully moved them to action and created growth for both their brands and clients. The GET to YES Podcast celebrates the fact that in a people-focused industry, you get to ‘Yes’ more frequently, by asking and listening, instead of ‘telling’ your brand or product story.

Note: Remember to check the B2B or B2C descriptor in the Podcast title, for the most suitable episode for you.

If you&rsquo;re frustrated and struggle to be successful in the Hair, Beauty and Body Industries, the GET to YES Podcast will help transform your business, brand and financial reality.
The GET to YES Podcast is for those B2B sales people and B2C salon and clinic owners and staff, who are ready to learn how to talk with, not at, their clients and customers. In each episode, Neil Osborne explains practical ways to master a more empathetic and persuasive sales approach, that&rsquo;s been proven to dramatically lift sales results. It comfortably moves conversations toward that magical word, yes. Not by being pushy. Nor through talking. It&rsquo;s by simply asking and listening.
Fans of the approach that the GET to YES podcasts teaches, acclaim the powerful messages it delivers and how they&rsquo;ve built better client relationships, respectfully moved them to action and created growth for both their brands and clients. The GET to YES Podcast celebrates the fact that in a people-focused industry, you get to &lsquo;Yes&rsquo; more frequently, by asking and listening, instead of &lsquo;telling&rsquo; your brand or product story.
Note: Remember to check the B2B or B2C descriptor in the Podcast title, for the most suitable episode for you.

GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body Industries

In this episode, Neil starts explaining the process of building a Cold Call Plan to approach larger, more prestigious businesses.

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