Andrew Mitchell, Vice President, Development and Infrastructure Support at JCB Europe, joins Gateway To Growth host Victoria Perea-Usher for this episode, which dives deep into the big issues surfaced in the company’s recent report Payment Perspectives and Future-Gazing.

The pair discuss:

• the consumer shopping and payment trends accelerated by recent events
• how merchants need to respond to these changes
• why security is the number one priority for creating trust
• how technological and regulatory innovation will come from collaboration.

Andrew discusses the startling statistics around ecommerce and discusses the rapid rise of mobile phone payments. The pair unpack the real meaning of payments industry regulation like the PSD2 directive, explain the need to “keep up with the arms race of cryptography” and give examples of how partnerships between JCB and other players in the eco-system have delivered a great customer experiences for cardmembers.

You can find key discussion points at these given times:

8’.20 - Mobile-initiated contactless transactions

13’.45 - Payment Services Directive 2 (PSD2)

15’.55 - Cryptographic networks

19’.12 - The importance of tech partnerships and collaboration groups

24’.05 - Financial inclusion

You can download a copy of Payment Perspectives and Future-Gazing for free on LinkedIn at https://www.linkedin.com/feed/update/urn:li:activity:6725429756592041984

JCB provides cutting-edge payment solutions for 140 million cardmembers worldwide and its cards are issued in 20 countries and territories including China, Korea, Taiwan, Thailand, Vietnam and Russia.