COVID-19 has accelerated consumers’ use of real-time payments, particularly for person-to-person transactions. In this episode, Howie Wu, Head of Consumer Digital Banking Strategy, Enterprise Mobile Services & Money Movement at First Republic Bank and Tim Ruhe, VP, Real-Time Payments at Fiserv, discuss demand for secure, convenient real-time payments before, during and post-pandemic. Learn about First Republic’s “move forward, move fast” strategy to balance risk with the expectations of a high net worth client base as they rolled out Zelle® just as the pandemic was taking hold.

<p>COVID-19 has accelerated consumers&rsquo; use of real-time payments, particularly for person-to-person transactions. In this episode, Howie Wu, Head of Consumer Digital Banking Strategy, Enterprise Mobile Services &amp; Money Movement at First Republic Bank and Tim Ruhe, VP, Real-Time Payments at Fiserv, discuss demand for secure, convenient real-time payments before, during and post-pandemic. Learn about First Republic&rsquo;s &ldquo;move forward, move fast&rdquo; strategy to balance risk with the expectations of a high net worth client base as they rolled out Zelle&reg; just as the pandemic was taking hold.</p>

The Forward podcast series features conversations with the people moving commerce and financial services forward during extraordinary times. Forward is hosted by Jason Henrichs, Founder and Managing Director, FinTech Forge.

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