Flexibility, decisive action and having the right people in the right places have been the hallmarks of Citizens Bank's quick response to COVID-19 and a model for how financial institutions can handle a crisis. Guests: Julie Signorille-Browne, Chief Operating Officer, Consumer Business, Citizens Bank; Matt Wilcox, Senior Vice President, Marketing Strategy and Innovation, Fiserv

<p>Flexibility, decisive action and having the right people in the right places have been the hallmarks of Citizens Bank's quick response to COVID-19 and a model for how financial institutions can handle a crisis. Guests: Julie Signorille-Browne, Chief Operating Officer, Consumer Business, Citizens Bank; Matt Wilcox, Senior Vice President, Marketing Strategy and Innovation, Fiserv</p>

The Forward podcast series features conversations with the people moving commerce and financial services forward during extraordinary times. Forward is hosted by Jason Henrichs, Founder and Managing Director, FinTech Forge.

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