Creating safe fan experiences

Rethinking experiences through digital

Benefits of a closed loop experience

The importance of data

How venues are experimenting with new experiences

COVID-19 forced sports venues to rework traditional food and beverage models to focus on contactless, self-service experiences from ordering through pickup. This ongoing transformation is being enabled by digital payments technology that is replacing cash, card swipes, and long lines, with in-app ordering from your seat, digitized receipts, and touchless fulfillment at stadiums across the country. 

In this episode, Geoff Johnson and Jason Henrichs discuss how in-stadium fan experiences have evolved to incorporate the digital payment interactions today’s consumer is demanding, and the challenges stadium operators are incurring along the way.

<p>COVID-19 forced sports venues to rework&nbsp;traditional food and beverage models to focus on contactless, self-service experiences from ordering through pickup. This ongoing transformation is being enabled by digital payments technology that is replacing cash, card swipes, and long lines, with in-app ordering from your seat, digitized receipts, and touchless fulfillment at stadiums across the country.&nbsp;</p>
<p>In this episode, Geoff Johnson and Jason Henrichs discuss how in-stadium fan experiences have evolved to incorporate the digital payment interactions today&rsquo;s consumer is demanding, and the challenges stadium operators are incurring along the way.</p>

The Forward podcast series features conversations with the people moving commerce and financial services forward during extraordinary times. Forward is hosted by Jason Henrichs, Founder and Managing Director, FinTech Forge.

Forward - A Fiserv Podcast

Back in the Game: How Fintech Innovation is Redefining the Fan Experience

https://api.omny.fm/orgs/6271fd14-f45f-4572-8bc6-ad0f001c06e1/clips/180d386d-08bb-485f-ae75-ad5801729593/transcript

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