COVID-19 forced sports venues to rework traditional food and beverage models to focus on contactless, self-service experiences from ordering through pickup. This ongoing transformation is being enabled by digital payments technology that is replacing cash, card swipes, and long lines, with in-app ordering from your seat, digitized receipts, and touchless fulfillment at stadiums across the country. 

In this episode, Geoff Johnson and Jason Henrichs discuss how in-stadium fan experiences have evolved to incorporate the digital payment interactions today’s consumer is demanding, and the challenges stadium operators are incurring along the way.