Ever been faced with an angry customer? Perhaps you've been drawn into an argument without realising it? This episode discusses the emotion of anger - we look at why it happens, what you can do to diffuse it and why self-care is so important when faced with angry people. Learn some great tips on coping and managing tough situations.

Ever been faced with an angry customer? Perhaps you've been drawn into an argument without realising it? This episode discusses the emotion of anger - we look at why it happens, what you can do to diffuse it and why self-care is so important when faced with angry people. Learn some great tips on coping and managing tough situations.

Do you sometimes wish you had more inner-strength to get through the day? Do you ever find yourself feeling overly worried or anxious about an upcoming meeting, conversation or event? Do you want to increase your resilience bank? If you've answered yes then this is the podcast for you. Join us for discussions on how to put your fortitude to work for you. Leanne brings her experience as a small business mental health advocate to the table and John shares his years of knowledge working as a Lifeline trainer and counsellor. 

Our discussions might help you at work; or managing a business; living with others at home or just plain getting through the day. You're always welcome to pull up a chair and join us at our table.

Do you sometimes wish you had more inner-strength to get through the day? Do you ever find yourself feeling overly worried or anxious about an upcoming meeting, conversation or event? Do you want to increase your resilience bank? If you've answered yes then this is the podcast for you. Join us for discussions on how to put your fortitude to work for you. Leanne brings her experience as a small business mental health advocate to the table and John shares his years of knowledge working as a Lifeline trainer and counsellor.&nbsp;
Our discussions might help you at work; or managing a business; living with others at home or just plain getting through the day. You're always welcome to pull up a chair and join us at our table.

A podcast about building your mental and emotional strength.

Fortitude at Work

Learn how to diffuse an angry person. Great tips to stop someone yelling at you. Explore why we get angry and how to cope when in a volatile situation.

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