Crisis management is one of the elements of resilience. How a person or business handles a scandal or disaster can make or break their future. In the case of QF32, not one passenger spoke ill of Qantas, myself or the crew in the aftermath.  

In this episode, I speak with one of Australia's most respected and knowledgable crisis management and communication experts about getting the message right, how individuals and companies can plan for the worst, and why the CEO is not always the best person to front a crisis.

LINKS
Sue Cato is a partner at Cato & Clive
Follow Richard Richard De Crespigny on Instagram and Linkedin
Buy Richard's book 'Fly! The Elements Of Resilience'
Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content – @novapodcastsofficial.

Crisis management is one of the elements of resilience. How a person or business handles a scandal or disaster can make or break their future. In the case of QF32, not one passenger spoke ill of Qantas, myself or the crew in the aftermath.&nbsp;&nbsp;
In this episode, I speak with one of Australia's most respected and knowledgable crisis management and communication experts about getting the message right, how individuals and companies can plan for the worst, and why the CEO is not always the best person to front a crisis.
LINKS<a href="https://resiliencesos.com/scenario-cards"></a>
<ul>
<li>Sue Cato is a partner at <a href="https://catoandclive.com/">Cato &amp; Clive</a></li>
<li>Follow Richard Richard De Crespigny on&nbsp;<a href="https://www.instagram.com/richard_de_crespigny/">Instagram</a> and <a href="https://www.linkedin.com/in/richard-de-crespigny-am-3bb33">Linkedin</a></li>
<li>Buy Richard's book '<a href="https://flythebookcom.wordpress.com/buy-fly/">Fly! The Elements Of Resilience</a>'</li>
<li>Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content &ndash;&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/">@novapodcastsofficial</a>.</li>
</ul>

When an explosion rocked a seemingly routine flight between Singapore and Sydney on November 4 2020, the Captain of QF32 Richard De Crespigny leapt into action. Decades of knowledge and experience helped him make critical decisions under pressure to safely land the crippled Airbus A380, saving more than 400 passengers and crew from the unthinkable.

Now Richard is sharing his lessons in resilience, leadership, crisis management and more in the podcast series Fly.

When an explosion rocked a seemingly routine flight between Singapore and Sydney on November 4 2020, the Captain of QF32 Richard De Crespigny leapt into action. Decades of knowledge and experience helped him make critical decisions under pressure to safely land the crippled Airbus A380, saving more than 400 passengers and crew from the unthinkable.
Now Richard is sharing his lessons in resilience, leadership, crisis management and more in the podcast series Fly.

Richard De Crespigny shares his lessons in resilience, leadership, crisis management and more.

FLY with Richard De Crespigny

The Art Of Crisis Management with Sue Cato

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/49f53a2d-09ac-4239-9de4-b3a60041e2e0/transcript

Steve Wright is an experience military and commercial pilot, who spent many years specialising in human factors and safety management with Qantas. It's a role that saw him teaching and testing the next generation of pilots in aviation best practice, developing and facilitating the courses to get the certified and in the air.

In this episode, Steve and Richard discuss pathways for up-and-coming pilots, the skills required to succeed and how the industry has changed over the years.

LINKS
Follow Richard Richard De Crespigny on Instagram and Linkedin
Buy Richard's book 'Fly! The Elements Of Resilience'
Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content – @novapodcastsofficial.

Steve Wright is an experience military and commercial pilot, who spent many years specialising in human factors and safety management with Qantas. It's a role that saw him teaching and testing the next generation of pilots in aviation best practice, developing and facilitating the courses to get the certified and in the air.
In this episode, Steve and Richard discuss pathways for up-and-coming pilots, the skills required to succeed and how the industry has changed over the years.
LINKS<a href="https://resiliencesos.com/scenario-cards"></a>
<ul>
<li>Follow Richard Richard De Crespigny on <a href="https://www.instagram.com/richard_de_crespigny/">Instagram</a> and <a href="https://www.linkedin.com/in/richard-de-crespigny-am-3bb33">Linkedin</a></li>
<li>Buy Richard's book '<a href="https://flythebookcom.wordpress.com/buy-fly/">Fly! The Elements Of Resilience</a>'</li>
<li>Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content &ndash;&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/">@novapodcastsofficial</a>.</li>
</ul>

Resilience in the Aviation Industry with Steve Wright

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/9091ca65-606f-4a9e-823c-b39f005e5f3e/transcript

Well known in the Australian media industry as the co-founder of independent publisher Junkee Media, Tim Duggan knows about the monotony of corporate life. After selling off and leaving the business, Tim reflected on the way we work, finding that too many of us are overworked, disengaged and apprehensive about the future of our jobs. It prompted his work on the book 'Work Backwards', looking at fulfilment through values-led actions.

In this episode, Tim details the road trips that helped spark his 'Work Backwards' movement, the research that shows how overwork is killing us and his tips for finding purpose in your work and life overall.

LINKS
Tim's book 'Work Backwards: The Revolutionary Method to Work Smarter and Live Better' is available now
Follow Tim Duggan on Instagram
Follow Richard Richard De Crespigny on Instagram and Linkedin
Buy Richard's book 'Fly! The Elements Of Resilience'
Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content – @novapodcastsofficial.

Well known in the Australian media industry as the co-founder of independent publisher Junkee Media, Tim Duggan knows about the monotony of corporate life. After selling off and leaving the business, Tim reflected on the way we work, finding that too many of us are overworked, disengaged and apprehensive about the future of our jobs. It prompted his work on the book 'Work Backwards', looking at fulfilment through values-led actions.
In this episode, Tim details the road trips that helped spark his 'Work Backwards' movement, the research that shows how overwork is killing us and his tips for finding purpose in your work and life overall.
LINKS<a href="https://resiliencesos.com/scenario-cards"></a>
<ul>
<li>Tim's book '<a href="https://timduggan.com.au/book/work-backwards/">Work Backwards: The Revolutionary Method to Work Smarter and Live Better</a>' is available now</li>
<li>Follow Tim Duggan on <a href="https://www.instagram.com/tim_duggan/">Instagram</a></li>
<li>Follow Richard Richard De Crespigny on <a href="https://www.instagram.com/richard_de_crespigny/">Instagram</a> and <a href="https://www.linkedin.com/in/richard-de-crespigny-am-3bb33">Linkedin</a></li>
<li>Buy Richard's book '<a href="https://flythebookcom.wordpress.com/buy-fly/">Fly! The Elements Of Resilience</a>'</li>
<li>Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content &ndash;&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/">@novapodcastsofficial</a>.</li>
</ul>

Inverting The Logic: Tim Duggan on Working Backwards

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/c617c2c1-6f58-4f27-82f5-b39a0059fb05/transcript

John Howard is Australia's second-longest serving Prime Minister, responsible for revolutionary gun law reform and the introduction of the controversial goods and services tax (GST). From humble beginnings working for free at his father's petrol station, Mr Howard became a lawyer before moving into politics. Steadily moving up the Liberal Party ranks, he took on roles as Minister for Business and Consumer Affairs and Treasurer, before being elected party leader in 1985. In 1996, Australia voted Mr Howard in as the nation's 25th Prime Minister - a title he would hold for close to 12 years. 

In this candid and wide-ranging interview, John Howard discusses the resilience he gained from his modest childhood, his thoughts on the politics of the past and the current political landscape, and the importance of building a strong and dedicated team.

LINKS
Follow Richard Richard De Crespigny on Instagram and Linkedin
Buy Richard's book 'Fly! The Elements Of Resilience'
Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content – @novapodcastsofficial.

John Howard is Australia's second-longest serving Prime Minister, responsible for revolutionary gun law reform and the introduction of the controversial goods and services tax (GST). From humble beginnings working for free at his father's petrol station, Mr Howard became a lawyer before moving into politics. Steadily moving up the Liberal Party ranks, he took on roles as Minister for Business and Consumer Affairs and Treasurer, before being elected party leader in 1985. In 1996, Australia voted Mr Howard in as the nation's 25th Prime Minister - a title he would hold for close to 12 years.&nbsp;
In this candid and wide-ranging interview, John Howard discusses the resilience he gained from his modest childhood, his thoughts on the politics of the past and the current political landscape, and the importance of building a strong and dedicated team.
LINKS<a href="https://resiliencesos.com/scenario-cards"></a>
<ul>
<li>Follow Richard Richard De Crespigny on&nbsp;<a href="https://www.instagram.com/richard_de_crespigny/">Instagram</a> and <a href="https://www.linkedin.com/in/richard-de-crespigny-am-3bb33">Linkedin</a></li>
<li>Buy Richard's book '<a href="https://flythebookcom.wordpress.com/buy-fly/">Fly! The Elements Of Resilience</a>'</li>
<li>Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content &ndash;&nbsp;<a href="https://www.instagram.com/novapodcastsofficial/">@novapodcastsofficial</a>.</li>
</ul>

Former Prime Minister John Howard On Leadership & Tough Decisions

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/6a8be473-b41d-4744-ba41-b3930177cbcc/transcript

The Art Of Crisis Management with Sue Cato

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