A step by step guide to ensure that your prepaid electricity meter is recoded...

Insert the following number onto your meter keypad - 1844 6744 0738 4377 2416

If your meter displays a 2 or 2.2 it has been upgraded and there is nothing more that you need to do.

If your meter displays a 1 or 1.2 you need to upgrade your meter. 

To recode your meter: Purchase electricity from an approved vendor, and you'll
receive two extra 20-digit recode tokens to enter into your meter.

If your meter is not accepting the KRN2 recode token, Chat with Eskom's friendly chatbot, Alfred at alfred.eskom.co.za/chatroom or dial *120*37566# on your mobile for further assistance.