AI promises huge productivity gains for businesses, but many Australian organisations are still stuck in pilot mode. The challenge isn’t the technology though - it’s knowing where to start, getting the people aligned, and proving the first use case.

Kevin Doyle, Regional VP for Agentforce and Data Cloud at Salesforce, speaks to Sean Aylmer about why 95% of AI pilots fail, why governance fears can slow companies down, and how 8.5 hours of lost productivity showed him the power of agentic AI.

Fear & Greed is proud to partner with Salesforce for the Agentforce World Tour Sydney. This interview is part of a series exploring how agentic AI is transforming Aussie businesses. Visit agentforce.com for more information.