Artificial intelligence is quickly becoming one of the biggest strategic investments for major companies.

Sean Aylmer speaks with Telstra CFO Michael Ackland, fresh from winning the Investor Engagement Excellence Award at the CFO Awards, about how the telco is using AI to improve customer service, increase productivity and train its workforce, while avoiding the risk of over-investing in a rapidly evolving technology.

Artificial intelligence is quickly becoming one of the biggest strategic investments for major companies. Sean Aylmer speaks with Telstra CFO Michael Ackland, fresh from winning the Investor Engagement Excellence Award at the CFO Awards, about how the telco is using AI to improve customer service, increase productivity and train its workforce, while avoiding the risk of over-investing in a rapidly evolving technology.

Business news you can use. A daily business news podcast with journalists Sean Aylmer and Michael Thompson. Find out more at https://fearandgreed.com.au

Business news you can use. A daily business news podcast with journalists <a href="https://www.linkedin.com/in/sean-aylmer-9922068/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/sean-aylmer-9922068/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw0wu3ezGEfBZFYspJbTTaYL">Sean Aylmer</a>&nbsp;and&nbsp;<a href="https://www.linkedin.com/in/mcwthompson/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/mcwthompson/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw08pZ8jZ88rHJgCfbHkTr5k">Michael Thompson</a>.&nbsp;Find out more at&nbsp;<a href="https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain=fearandgreed.com.au/" data-saferedirecturl="https://www.google.com/url?q=https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain%3Dfearandgreed.com.au/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw1DLq_FuqjEt3HC-ZK1704H">https://fearandgreed.com.au</a>

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Fear & Greed Q+A

Daily business news for people who make their own decisions, with business journalist Sean Aylmer and Michael Thompson. Find out more at https://fearandgreed.com.au

Daily business news for people who make their own decisions, with business journalist <a href="https://www.linkedin.com/in/sean-aylmer-9922068/">Sean Aylmer</a> and <a href="https://www.linkedin.com/in/mcwthompson/">Michael Thompson</a>. Find out more at <a href="https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain=fearandgreed.com.au/">https://fearandgreed.com.au</a>

Q+A: Telstra’s AI strategy explained

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/201296e9-cd95-4407-a0f2-b40b00c871bd/transcript

This is the Fear & Greed Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.


ASX edges higher


Barnaby Joyce explains neo-Nazi encounter


AI shopping agents worry the banks


Sydney-New York direct from 2028


Trump threatens Iran, rejects AI rules

Join our free daily newsletter here.

This is the<a href="https://fearandgreed.com.au/"> Fear &amp; Greed</a> Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.
<ol>
<li aria-level="1">
ASX edges higher
</li>
<li aria-level="1">
Barnaby Joyce explains neo-Nazi encounter
</li>
<li aria-level="1">
AI shopping agents worry the banks
</li>
<li aria-level="1">
Sydney-New York direct from 2028
</li>
<li aria-level="1">
Trump threatens Iran, rejects AI rules
</li>
</ol>
Join our&nbsp;<a href="https://fearandgreed.com.au/newsletter-signup">free daily newsletter here</a>.

Afternoon Report | ASX edges higher

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/734ed4f9-b08e-4625-8846-b4ce0074183c/transcript

Wednesday 23 September 2026

Wall Street booms as chipmakers and big tech make a comeback. 
Reserve Bank Governor Michele Bullock suggests unemployment will rise more before inflation falls back under control
ASIC puts the private credit sector on notice
Aussies love ETFs
Donald Trump launches Trump TV, after banning news outlets from the White House

Hit follow on the podcast so you don’t miss the latest news, and join our free daily newsletter here. 

And don’t miss the latest episode of How Do They Afford That?- the five biggest myths about ETFs. Get the episode from Apple, Spotify or anywhere you listen to podcasts.

Wednesday 23 September 2026
Wall Street booms as chipmakers and big tech make a comeback.&nbsp;
<ul>
<li aria-level="1">Reserve Bank Governor Michele Bullock suggests unemployment will rise more before inflation falls back under control</li>
<li aria-level="1">ASIC puts the private credit sector on notice</li>
<li aria-level="1">Aussies love ETFs</li>
<li aria-level="1">Donald Trump launches Trump TV, after banning news outlets from the White House</li>
</ul>
Hit follow on the podcast so you don&rsquo;t miss the latest news, and join our free <a href="https://fearandgreed.com.au/newsletter-signup">daily newsletter here</a>.&nbsp;
And don&rsquo;t miss the latest episode of <a href="https://fearandgreed.com.au/how-do-they-afford-that-sugar-mamma-canna-campbell/">How Do They Afford That?</a> - the five biggest myths about ETFs. Get the episode from <a href="https://podcasts.apple.com/au/podcast/how-do-they-afford-that/id1644255235">Apple</a>, <a href="https://open.spotify.com/show/1EW5WRlRh7MovSBNkk6dG8?si=b2203ec2fa934a14">Spotify</a> or anywhere you listen to podcasts.

Wall St boom as ASX lags; Aussies’ love affair with ETFs; Trump launches Trump TV

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/434cac95-7bc8-4cff-b65a-b4cd009b1d2a/transcript

AI has become one of the defining investment stories of this market cycle. But where might investors look if the AI boom comes unstuck?

Sean Aylmer speaks with Gaurav Sodhi, Deputy Head of Research at Intelligent Investor, about the case for an “anti-AI” portfolio. They discuss why previous technology booms have ended in euphoria, and why physical-world businesses including Orica, Eagers Automotive, JB Hi-Fi and ARB could offer diversification from the AI trade.

This is general information only, and you should seek advice tailored to your circumstances before making investment decisions.

AI has become one of the defining investment stories of this market cycle. But where might investors look if the AI boom comes unstuck?
Sean Aylmer speaks with Gaurav Sodhi, Deputy Head of Research at Intelligent Investor, about the case for an &ldquo;anti-AI&rdquo; portfolio. They discuss why previous technology booms have ended in euphoria, and why physical-world businesses including Orica, Eagers Automotive, JB Hi-Fi and ARB could offer diversification from the AI trade.
This is general information only, and you should seek advice tailored to your circumstances before making investment decisions.

Q+A: Where to invest if the AI boom comes unstuck

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/733d8c77-2023-4346-ac96-b4cd009a62f4/transcript

Q+A: Telstra’s AI strategy explained

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