Artificial intelligence is quickly becoming one of the biggest strategic investments for major companies.

Sean Aylmer speaks with Telstra CFO Michael Ackland, fresh from winning the Investor Engagement Excellence Award at the CFO Awards, about how the telco is using AI to improve customer service, increase productivity and train its workforce, while avoiding the risk of over-investing in a rapidly evolving technology.

Artificial intelligence is quickly becoming one of the biggest strategic investments for major companies. Sean Aylmer speaks with Telstra CFO Michael Ackland, fresh from winning the Investor Engagement Excellence Award at the CFO Awards, about how the telco is using AI to improve customer service, increase productivity and train its workforce, while avoiding the risk of over-investing in a rapidly evolving technology.

Business news you can use. A daily business news podcast with journalists Sean Aylmer and Michael Thompson. Find out more at https://fearandgreed.com.au

Business news you can use. A daily business news podcast with journalists <a href="https://www.linkedin.com/in/sean-aylmer-9922068/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/sean-aylmer-9922068/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw0wu3ezGEfBZFYspJbTTaYL">Sean Aylmer</a>&nbsp;and&nbsp;<a href="https://www.linkedin.com/in/mcwthompson/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/mcwthompson/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw08pZ8jZ88rHJgCfbHkTr5k">Michael Thompson</a>.&nbsp;Find out more at&nbsp;<a href="https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain=fearandgreed.com.au/" data-saferedirecturl="https://www.google.com/url?q=https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain%3Dfearandgreed.com.au/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw1DLq_FuqjEt3HC-ZK1704H">https://fearandgreed.com.au</a>

Fear and Greed is Australia's most popular business podcast.

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Short, sharp answers to questions about business, investing, economics or politics. 

Fear & Greed Q+A

Daily business news for people who make their own decisions, with business journalist Sean Aylmer and Michael Thompson. Find out more at https://fearandgreed.com.au

Daily business news for people who make their own decisions, with business journalist <a href="https://www.linkedin.com/in/sean-aylmer-9922068/">Sean Aylmer</a> and <a href="https://www.linkedin.com/in/mcwthompson/">Michael Thompson</a>. Find out more at <a href="https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain=fearandgreed.com.au/">https://fearandgreed.com.au</a>

Q+A: Telstra’s AI strategy explained

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/201296e9-cd95-4407-a0f2-b40b00c871bd/transcript

This is the Fear & Greed Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.


ASX up as miners, banks climb


ASX Ltd appoints new boss


Xero’s US acquisition weighs on results


Bapcor results show war impact


UK leadership pressure

Join our free daily newsletter here.

This is the&nbsp;<a href="https://fearandgreed.com.au/">Fear &amp; Greed</a> Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.
<ol>
<li aria-level="1">
ASX up as miners, banks climb
</li>
<li aria-level="1">
ASX Ltd appoints new boss
</li>
<li aria-level="1">
Xero&rsquo;s US acquisition weighs on results
</li>
<li aria-level="1">
Bapcor results show war impact
</li>
<li aria-level="1">
UK leadership pressure
</li>
</ol>
Join our <a href="https://fearandgreed.com.au/newsletter-signup">free daily newsletter here</a>.

Afternoon Report | ASX up as miners, banks climb

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/09950ac8-8510-450e-87cc-b44a00720e56/transcript

Thursday 14 May 2026

The federal budget accelerated the disparity between BHP and CBA's market values, with the miner now 20pc larger.
The federal government defends Tuesday night’s budget following a flood of criticism over capital gains tax and negative gearing changes
The economic downturn is helping Australia’s biggest gaming manufacturer
Wages growth slows
A painting stolen by the Nazis from a Jewish art collector is discovered hanging in a suburban home. 

Hit follow on the podcast so you don’t miss the latest news

Join our free daily newsletter here

And don’t miss the latest episode of How Do They Afford That? - what happens if you change your savings by just $100 a week. Get the episode from APPLE, SPOTIFY, or anywhere you listen to podcasts.

Thursday 14 May 2026
The federal budget accelerated the disparity between BHP and CBA's market values, with the miner now 20pc larger.
<ul>
<li>The federal government defends Tuesday night&rsquo;s budget following a flood of criticism over capital gains tax and negative gearing changes</li>
<li>The economic downturn is helping Australia&rsquo;s biggest gaming manufacturer</li>
<li>Wages growth slows</li>
<li>A painting stolen by the Nazis from a Jewish art collector is discovered hanging in a suburban home.&nbsp;</li>
</ul>
Hit follow on the podcast so you don&rsquo;t miss the latest news
Join our free <a href="https://fearandgreed.com.au/newsletter-signup">daily newsletter here</a>
And don&rsquo;t miss the latest episode of&nbsp;<a href="https://fearandgreed.com.au/how-do-they-afford-that-sugar-mamma-canna-campbell/">How Do They Afford That?</a> - what happens if you change your savings by just $100 a week. Get the episode from <a href="https://podcasts.apple.com/au/podcast/how-do-they-afford-that/id1644255235">APPLE</a>,<a href="https://open.spotify.com/show/1EW5WRlRh7MovSBNkk6dG8?si=b2203ec2fa934a14"> SPOTIFY</a>, or anywhere you listen to podcasts.

BHP surges as CBA collapses; Chalmers defends budget; Nazi stolen art reclaimed

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/a19a1ed2-572a-4451-acda-b44900af1e70/transcript

Employment Hero has grown into one of Australia’s biggest startup success stories, with software used by 350,000 businesses across 180 countries.

Sean Aylmer speaks with co-founder and CEO Ben Thompson about how AI is reshaping hiring, HR and employment itself. Ben also explains why small businesses struggle with employment, how AI is changing the economics of work, and why Employment Hero is evolving beyond software into “employment as a service”.

Employment Hero has grown into one of Australia&rsquo;s biggest startup success stories, with software used by 350,000 businesses across 180 countries. Sean Aylmer speaks with co-founder and CEO Ben Thompson about how AI is reshaping hiring, HR and employment itself. Ben also explains why small businesses struggle with employment, how AI is changing the economics of work, and why Employment Hero is evolving beyond software into &ldquo;employment as a service&rdquo;.

Q+A: The Aussie startup success turning employment on its head

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/92a16c95-67b5-4541-95be-b44900af1bbf/transcript

Q+A: Telstra’s AI strategy explained

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