Agentic AI promises productivity gains - but what does it actually look like inside a real business?

Sean Aylmer speaks with Anouk Darling, CEO of student accommodation provider Scape, about how the company is using agentic AI to manage tens of thousands of student queries, automate parts of the student journey, and free up staff to focus on the human side of the business.


Fear & Greed is proud to partner with Salesforce for the Agentforce World Tour Sydney. This interview is part of a series exploring how agentic AI is transforming Aussie businesses. Visit agentforce.com for more information.

Agentic AI promises productivity gains - but what does it actually look like inside a real business? Sean Aylmer speaks with Anouk Darling, CEO of student accommodation provider Scape, about how the company is using agentic AI to manage tens of thousands of student queries, automate parts of the student journey, and free up staff to focus on the human side of the business. Fear &amp; Greed is proud to partner with Salesforce for the Agentforce World Tour Sydney. This interview is part of a series exploring how agentic AI is transforming Aussie businesses. Visit&nbsp;<a href="https://www.google.com/url?q=http://agentforce.com&amp;sa=D&amp;source=calendar&amp;ust=1773572922985107&amp;usg=AOvVaw2tPh54C4BDm60BrxvReLxH">agentforce.com</a>&nbsp;for more information.

Business news you can use. A daily business news podcast with journalists Sean Aylmer and Michael Thompson. Find out more at https://fearandgreed.com.au

Business news you can use. A daily business news podcast with journalists <a href="https://www.linkedin.com/in/sean-aylmer-9922068/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/sean-aylmer-9922068/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw0wu3ezGEfBZFYspJbTTaYL">Sean Aylmer</a>&nbsp;and&nbsp;<a href="https://www.linkedin.com/in/mcwthompson/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/mcwthompson/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw08pZ8jZ88rHJgCfbHkTr5k">Michael Thompson</a>.&nbsp;Find out more at&nbsp;<a href="https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain=fearandgreed.com.au/" data-saferedirecturl="https://www.google.com/url?q=https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain%3Dfearandgreed.com.au/&amp;source=gmail&amp;ust=1689199223540000&amp;usg=AOvVaw1DLq_FuqjEt3HC-ZK1704H">https://fearandgreed.com.au</a>

Fear and Greed is Australia's most popular business podcast.

FEAR & GREED | Business News

Daily business news for people who make their own decisions, with business journalist Sean Aylmer and Michael Thompson. Find out more at https://fearandgreed.com.au

Daily business news for people who make their own decisions, with business journalist <a href="https://www.linkedin.com/in/sean-aylmer-9922068/">Sean Aylmer</a> and <a href="https://www.linkedin.com/in/mcwthompson/">Michael Thompson</a>. Find out more at <a href="https://protect-au.mimecast.com/s/7AmQCOMxmAtl5q0qiE-KY7?domain=fearandgreed.com.au/">https://fearandgreed.com.au</a>

Q+A: How this chatbot solved a chicken carcass problem

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/9cdba494-e3c9-414c-9dd3-b40900b74039/transcript