Every business wants to grow. But how do you make that growth sustainable, and what happens when the business becomes too big for its founder to manage everything?

In the third episode of Extraordinary Business Stories, Sean Aylmer and Michael Thompson speak with two State Winners of the 2026 Telstra Best of Business Awards: Laura Jeffery from TUNDRA Resource Analytics, Victorian Growth Award Winner, and Payal Kapoor from Anchor Impact Group, New South Wales Growth Award Winner.

They discuss the challenges of scaling a business, why growth isn't just about revenue, the importance of systems and processes, and how businesses need to adapt as they expand.

Extraordinary Business Stories is a special four-part Fear & Greed Q+A series brought to you by Telstra. Meet this year's State Winners at telstra.com.au/awards.