Enterprise AI is moving fast,  and it’s already moved beyond large language models. The focus now is on “agentic AI”: systems that combine raw AI intelligence with business logic, workflows and governance to deliver predictable, enterprise-grade outcomes.

Sean Aylmer speaks with Sanjna Parulekar, Senior Vice President of Product Marketing for Agentforce at Salesforce, about how companies overcome the “last mile” challenge of moving from pilot to production, and why in three years agents won’t feel revolutionary - they’ll just feel normal.

Fear & Greed is proud to partner with Salesforce for the Agentforce World Tour Sydney. This interview is part of a series exploring how agentic AI is transforming Aussie businesses. Visit agentforce.com for more information.