Brother’s Director of Sales (Retail / Hospitality - Brother Machine Group) Mike Zolot, offers insights into Brother’s retail priorities for the first half of 2020 (and all of Brother’s innovative retail solutions), plus industry trends it is seeing including the continued growth of in-store pickup; retail customers are turning to Brother’s services to help them upgrade and prepare for in-store pickup, from the warehouse where the goods originate to coordinating their arrival in the store. Zolot joins Marc Raco, Rob Sanchez, and guest host Rebecca Fitts at NRF Big Show.