While technological advancements have driven productivity and reduced costs, they have also led to undervaluing human potential. In the pursuit of technological transitions, it's important to involve and value employees – after all, Ishan Galapathy says, technology should enhance human capability, not replace it.

Involving employees in technological advancements and projects can unlock hidden potential and make them feel valued, leading to better outcomes and job satisfaction. Technology, he says, should support fundamental business processes and not be seen as a quick fix. Proper implementation and understanding are crucial for success.

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