Operational excellence doesn't begin with processes or tools – it begins with people. Manufacturing leader Paul Ives argues that continuous improvement only succeeds when leaders create the right culture, earn trust and consistently reinforce the behaviours they expect. 

With more than two decades of experience spanning automotive, pharmaceuticals and global supply chains, Paul has held senior leadership roles at Peugeot, AstraZeneca and Baxter, where he is now Manufacturing Director. 

Paul reflects on his journey from continuous improvement specialist to site leader, sharing lessons on leading through change, building high-performing teams, balancing operational excellence with commercial realities, and why culture always outweighs methodology. He also explains why leaders must listen first, create a compelling vision, and never lose sight of the people responsible for delivering lasting improvement. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

Operational excellence doesn't begin with processes or tools &ndash; it begins with people. Manufacturing leader Paul Ives argues that continuous improvement only succeeds when leaders create the right culture, earn trust and consistently reinforce the behaviours they expect.&nbsp;
With more than two decades of experience spanning automotive, pharmaceuticals and global supply chains, Paul has held senior leadership roles at Peugeot, AstraZeneca and Baxter, where he is now Manufacturing Director.&nbsp;
Paul reflects on his journey from continuous improvement specialist to site leader, sharing lessons on leading through change, building high-performing teams, balancing operational excellence with commercial realities, and why culture always outweighs methodology. He also explains why leaders must listen first, create a compelling vision, and never lose sight of the people responsible for delivering lasting improvement.&nbsp;
For a copy of Ishan&rsquo;s book, Unlock, please visit:&nbsp; <a href="https://ishangalapathy.com/books/">https://ishangalapathy.com/books/</a>&nbsp;
More About Ishan Galapathy and to access his &lsquo;Chaos to Excellence&rsquo; White Paper: <a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>&nbsp;

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?

With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.

Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

https://ishangalapathy.com/

If you're immersed in the world of manufacturing or supply chain management, you've likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it's uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
<a href="https://ishangalapathy.com/">https://ishangalapathy.com/</a>

Excellence Unlocked delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people