The killing of UnitedHealthcare CEO Brian Thompson has created a conversation about the health insurance industry. One consistent problem we’ve been hearing from community members is how often their claims or pre-authorizations are denied, even when their doctors say the procedures are necessary. 

We spoke with Diane K. Spicer, supervising attorney at the nonprofit Community Health Advocates, on what to do if you receive an insurance claim or pre-authorization denial.
Community Health Advocates: 1-888-614-5400
Community Service Society of New York: 212-254-8900
Make the Road New York, Health Services: 1-866-365-2724

The&nbsp;<a href="https://url-media.com/about-unitedhealthcare/">killing of UnitedHealthcare CEO Brian Thompson</a>&nbsp;has created a conversation about the health insurance industry. One consistent problem we&rsquo;ve been hearing from community members is how often their claims or pre-authorizations are denied, even when their doctors say the procedures are necessary.&nbsp;
We spoke with Diane K. Spicer, supervising attorney at the nonprofit&nbsp;<a href="https://www.cssny.org/programs/entry/community-health-advocates?">Community Health Advocates</a>, on what to do if you receive an insurance claim or pre-authorization denial.
<ul>
<li><a href="https://www.cssny.org/pages/contact-us?">Community Health Advocates</a>: 1-888-614-5400</li>
<li><a href="https://www.cms.gov/CCIIO/Resources/Consumer-Assistance-Grants/ny">Community Service Society of New York</a>: 212-254-8900</li>
<li><a href="https://maketheroadny.org/services-info/">Make the Road New York</a>, Health Services: 1-866-365-2724</li>
</ul>

Welcome to the Epicenter NYC podcast. Every week we share an in-depth look at one of our top stories. We'll also take a moment to share a story from one our neighbors - someone like you! For more visit us at epicenter-nyc.com and subscribe to our newsletter.

Intro music: http://karavikamusic.com/

Production: https://www.pirateaudio.co/

Welcome to the Epicenter NYC podcast. Every week we share an in-depth look at one of our top stories. We'll also take a moment to share a story from one our neighbors - someone like you! For more visit us at <a href="https://epicenter-nyc.com/">epicenter-nyc.com</a> and subscribe to our newsletter.
Intro music: <a href="https://www.google.com/url?q=http://karavikamusic.com/&amp;sa=D&amp;source=editors&amp;ust=1620801442290000&amp;usg=AOvVaw2BA7tOmAA5pmyU6HLQXTLH" data-rawhref="http://karavikamusic.com/">http://karavikamusic.com/</a>
Production: <a href="https://www.pirateaudio.co/">https://www.pirateaudio.co/</a>

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